Hello, there are two ways to withdraw the overpaid money:

1. First activate the foreign currency card, and then go to the Bank of Communications counter to make a credit card cash withdrawal transaction. The disadvantage is that activation With a foreign currency card, you need to consume foreign currency 6 times a year, otherwise you will be charged an annual fee of 120 yuan per year. It is recommended that you cancel the foreign currency card after withdrawing the money.

2. Cancel the card directly. Call the credit card hotline 4008009888 to cancel the card. After 45 days, you can bring your ID card to the bank counter to do the account cancellation and refund transaction. You can handle it this way if you are not in a hurry to use money.

Check the card number and card face clearly before depositing or transferring money in the future to avoid unnecessary trouble.

The bank staff will give you the answer and we hope you will adopt it.