1. When canceling the card, the account cannot have arrears and overpayments, and in order to ensure the security of the account, the card must be carried with you when canceling the card by telephone. 2. If your credit card of CITIC Bank is lost, you can only cancel it at the branch counter.
3. If you want to know when the credit card was successfully cancelled, you can call the bank credit card customer service about 45 days after applying for cancellation, or you can directly swipe your card for testing. After the debt of the card is paid off, you can cancel the ordinary card and the gold card through online customer service, and the platinum card can only contact the platinum card customer service hotline and turn to manual service for cancellation (special cards such as Easy Card need to be cancelled at the counter). Reminder: Before canceling CITIC Credit Card, you should pay attention to the fact that there is no debt in the card and there can be no hidden unpaid annual fee, otherwise the overdue credit card will affect personal credit. In addition, the magnetic stripe of the cancelled credit card should be cut off to prevent it from being stolen by others. The cardholder's insurance method is to report the loss first and then cancel it, because the credit card terms of many banks stipulate that the losses before the loss of the credit card are borne by the cardholder, and the losses after the loss report takes effect are borne by the cardholder. If the cardholder is unwilling to pay the loss reporting fee and wants to cancel the credit card directly, he should also pay attention to the following three issues. One is to confirm whether to close the account after 46 days. The cancellation of credit cards is usually handled through telephone banking, but the cancellation of cards was not successful at that time. Generally, the cardholder should call the bank to confirm whether to cancel the account 46 days after returning the card, so as to avoid the bank failing to return the card for some reason, but the cardholder thinks that the card return is successful, which will cause unnecessary trouble in the future.