1, select "1- review, installment and repayment", and then press "0" for manual service.

2. Select "2- line application, financing fund and cash withdrawal", and then press "0" to enter the manual service.

3. Select "3- Application Progress, Card Opening and Password", and then press "0" to enter the manual service.

Platinum card hotline (24 hours): 4008863766 (domestic and overseas), 8008308848 (domestic fixed line only), 80085263766 (overseas).

See the back of Platinum Card for details. The access code of the corresponding region/country is subject to the announcement of the operators in this region.

Mail order hotline (8: 30-20: 00): 4008895508.

Business card hotline (24 hours): 4008 195508.

Savings/online banking hotline (24 hours): 4008308003.

Personal bank VIP line (24 hours): 4008295508.

Extended data:

For the security of your account, you need to authenticate after connecting to 95508, and the voice system will intelligently identify and provide targeted menu services according to your information.

When authenticating, you need to enter your ID number or card number registered with our bank (it is recommended that you use the reserved mobile phone to dial, without entering the ID number or card number) and your telephone service password. If your registration number in our bank is passport, military officer's card and other documents, please enter your card number and telephone service password directly to enter the identity verification process.

In order to facilitate your use of the hotline service, the voice system will guide you to set the telephone service password when you open the card for the first time; If you forget the telephone service password, the voice system will guide you to reset it.

China Guangfa Bank-Beginner's Guide -95508 Self-service Voice Service