Aviation delay insurance can compensate insurance compensation ranging from 2 to 6, yuan, so as to ensure that during the flight delay/cancellation period, it will not bear losses out of its own pocket. The knowledge reserve of flight change can help us win the most reasonable follow-up solution and improve the experience as much as possible. Several situations of writing are as shown in the figure, and the following are combined with specific cases.
case of canceling the change of flight
case 1: direct flight cancellation
the flight is cancelled directly due to the airline. In this case, you can call for a refund or change.
Fei you Bandari Lei: On May 16th, I took HU7213, the earliest flight from Guangzhou to Nanjing, and I got a text message and a phone call saying that there was a mechanical failure and the flight was cancelled. Called customer service and said that we can only change the flight of Shenzhen Airlines, and there is no transfer agreement with China Southern Airlines.
a: you can be tough. Guangzhou-Nanjing, you can ask the customer service to change which flight first. If you are not satisfied with yourself, you don't agree to let the supervisor answer the phone. In fact, if you sign another airline, you have to grind with the customer service. You can't change to a customer service. If you are tough, you can change to your favorite flight. (In some cities, it is true that some airlines have not signed a transfer agreement, which belongs to non-public information.)
In addition, the premise is that they should be able to inquire about all flights at designated round-trip points, and they should also make requests themselves if they can't just listen to customer service.
* If the cancellation is made within 12 hours of departure (whether it is changed or not), the delay insurance quota 2 yuan given by Platinum Card of China Bank and the delay insurance 3 yuan given by some Everbright Platinum Cards can be superimposed.
case 2: flight protection
because of the airline, the flight was automatically changed. what if it is not accepted?
dear passengers of China eastern airlines, we are sorry to inform you that due to the company's plan, flight MU5396 from Zhengzhou to Shanghai Hongqiao scheduled for February 4th was cancelled. Now I'll change you to flight FM9478 on February 4, from Zhengzhou to Shanghai Hongqiao. If you need help, please contact the original ticket purchasing place or call China Eastern Airlines customer service hotline 9553. I apologize for the inconvenience.
a: if you are not satisfied with the changed flight, you can apply for a free change to the East Shanghai Airlines flight on the same route for seven days before and after or a full refund. The operation method is the same as case 1.