Guarantee for booking a hotel is generally a credit card guarantee when booking a room online. If you do not stay, all or part of the room fee will be deducted.

Not all hotels require credit card guarantees. Generally, guarantees are required in the following situations: hotels during peak tourist seasons or hotspots, exhibitions or national holidays, or when the retention time exceeds the hotel limit.

If the hotel requires it, there will be a clear prompt after the arrival time on the hotel order page. You must fill in the correct credit card information to complete the reservation. If you don't have a card, you can use a family or friend's credit card. After the reservation is successful, you will receive a text message deducting the amount. This is actually a notification of freezing of the guarantee amount, not an actual consumption deduction.

If you are unable to provide a guarantee, you can check the word "guarantee-free" in the hotel filter at the top of the page to filter out all hotels that do not require guarantee and choose to book. After you check in and check out, the online platform will verify your check-in information with the hotel in a timely manner. After confirmation, an application for releasing the guarantee money will be submitted to the bank in a timely manner. The bank will generally release the guarantee money within 3-5 working days. Extended information

Hotel reservation process and precautions

Reservation process: After choosing a hotel that suits you, you can place an order by phone, online, or fax and report the guest's name and room type. and check-in date to make a reservation. After receiving your reservation information, we will confirm it within one hour.

After receiving our confirmation, guests only need to report their name at the hotel front desk. When checking in, you need to bring your adult ID card to check in, and you need to pay a certain deposit.

Note: Hotel rooms are generally reserved until 22:00 on the day of reservation, and may be reserved until 19:00 on holidays. If the guest arrives late for other reasons, please call directly to reserve the room after the reservation is successful. During special periods such as exhibitions, a credit card guarantee or room payment in advance is required.

Baidu Encyclopedia-Hotel