Dear credit card customers of Bank of China, I suggest you open the outer package for inspection before signing. If it is found that the goods are damaged when they arrive or are not the goods you designated to buy, you can reject them on the spot, and then contact the supplier's customer service for replacement or reissue. If you find the goods defective after receiving them, the supplier in integral mall will handle your order according to the national "Three Guarantees" law. You can call merchant customer service or China Bank Credit Card Customer Service Center at 4006695566 for feedback. If the goods have no quality problems, rejection is not supported. If you refuse to sign or cause a second shipment for personal reasons, the supplier will charge you a certain logistics fee, which will be directly charged by the supplier.
The above contents are for your reference. Please refer to the actual business regulations.
If in doubt, please consult the online customer service of China Bank or download and use the mobile banking APP of China Bank to handle related business.