The possible reason is that the maximum input bytes of the mobile phone are smaller than the bytes that need to be input on the phone. For example, the maximum input byte of a mobile phone is 10 digits. When the 11th digit is entered, it may still be displayed on the screen of the mobile phone, but in fact the 11th digit is already an invalid number, so the complete voice message is not received. ID number, less than 15 or 18 digits.

The reason why when checking the progress of CITIC Bank credit card application, it prompts that the ID or phone number is wrong:

You must use the reserved mobile phone to check the progress, otherwise it prompts that the ID or phone number is wrong.