The work of a bank teller is hard and fulfilling. Every day, you need to deal with countless customers, answer their questions and provide good service. So what is your work experience as a bank teller? The following is the "Brief Work Experience of Bank Teller Weekly Report" compiled by me for everyone. It is for reference only. You are welcome to read it. A brief summary of bank teller weekly work experience

My internship has been over for a month. During this week, I gained a lot. I learned how to operate the current savings business. Everyone knows that current savings is a kind of deposit with no limit. You can get a passbook and reserved password with your bank card during bank business hours. The service of depositing and withdrawing cash at any time at the counter or through bank self-service equipment. The minimum deposit amount for RMB demand deposits is RMB 1, and the minimum deposit amount for foreign currency demand deposits is no less than RMB 20 equivalent in foreign exchange. When customers want to open a current deposit account, they need to go to a business outlet with their valid identity document. Only then can you open an account for the customer. When a customer wishes to make a deposit, the customer holds a bank card or passbook to make a deposit. If the customer can provide his/her own or someone else's card number or passbook number, he or she can also apply for a cardless (deposit) deposit. In terms of withdrawals, if the withdrawal amount exceeds 50,000 yuan, you need to make an appointment with the withdrawal outlet one day in advance. If you use a bank card to withdraw money from an ATM, the daily withdrawal limit is 5,000 yuan. A brief summary of bank teller weekly work experience

This week I actively participated in business studies organized by branches and sub-branches. I have a correct learning attitude, abide by bank rules and regulations, respect leaders, unite colleagues, clarify the purpose of exercise, and obey arrangements. Actively participate in internal affairs, ask for advice humbly, and proactively apply the theoretical knowledge learned at the university to practical work. Although the study time in this position was only a short four months, I benefited a lot from it and felt deeply. The main gains and experiences are as follows:

1. In terms of thinking

< p> On the one hand, I firmly believe in my political beliefs, strive to improve my ideological consciousness, adhere to the leadership of the Communist Party of China, support the decision-making of the Party Central Committee, and support the policies of the Party Central Committee and the State Council on the stock reform of xx.

On the other hand, a customer-centered service idea has been established. In learning and practice, we have further understood the importance of "customer-centered" in X line. During the provincial bank training, I learned about the "customer-centered" service concept from the provincial bank leaders' classes, but my understanding at that time was only theoretical and I did not experience it personally. After arriving at the counter, I realized that this was not an empty slogan. In the financial industry with unprecedented fierce competition, we can only firmly establish a customer-centered mentality, serve customers with all our heart, and create more convenience and wealth for customers. , especially in this era of unprecedented fierce competition in the financial industry, only by firmly establishing the concept of "customer-centric" and effectively serving customers can we remain invincible in the competition.

2. In business

I have also made huge gains. When I was in school, I was no stranger to banks, but my understanding at that time was limited to economic theory. , At the macro level, I don’t know much about the specific business of the bank. After I came to the counter, I discovered that the bank did not just handle simple deposits and withdrawals as I had known before. There were also many businesses that I didn't know, and there was still a lot to learn.

With the help of my colleagues, I am now basically familiar with the operation process of the savings counter, and have become more proficient in operating the DCC operating system of personal financial business, and can operate independently as a cash teller. , assume corresponding responsibilities and obligations, accept comprehensive evaluation of performance management and corresponding incentive and restraint methods. I also use my free time to seriously study other related financial business knowledge and expand my learning space. With my hobby of literature and daily practice, I have a certain ability of text summary, survey and statistical analysis, and can formulate timely analysis of problems in market demand, products and channels, as well as customer suggestions discovered in customer service. , in order to use the best method to solve problems and difficulties.

In short, during this internship, I not only learned a lot of knowledge that is not in the books, but also further determined my learning and training goals, corrected my work attitude, and tested me My work enthusiasm and patience have further strengthened my determination to work.

At the same time, in my contacts with XXX people, the XXX spirit of “teamwork, dedication, innovation, and dedication” deeply inspired me, and the XXX style of “integrity, affinity, rigorous standards, truth-seeking and pragmatism, hard work and enterprising” also deeply inspired me. stay in my mind. During this time, I have also felt that I have improved and progressed to varying degrees in many aspects, laying a good foundation for studying accounting and account manager positions in the future. A good start is half the battle. I believe that in the next internship training plan, I will strive to learn more knowledge with fuller enthusiasm and complete grassroots training work with high quality and quantity. Brief three-part work experience of bank teller weekly report

In order to further do a good job in departmental work, establish a sense of clean government and integrity, and improve the ability of self-discipline and self-purification. In accordance with the specific requirements for the construction of party style and clean government, combined with the actual work of this democratic life meeting, we closely focused on the work goals proposed by the branch party committee.

Continuously strengthen self-ideological construction and style construction, actively cooperate with the work of top leaders, and give full play to their subjective initiative and creativity. Always adhere to the guidance of "", innovate work ideas and deepen internal management. With a high sense of responsibility and professionalism, work diligently and practice, adhere to integrity without extravagance, and persist in diligence without corruption.

Be able to strictly demand yourself in accordance with the requirements of the branch party committee and party style and clean government construction. According to the departmental division of labor, I am mainly in charge of the comprehensive management office and information center this year. Based on the opinions and suggestions put forward by employees, the thoughts and work situation over the past year are summarized as follows:

1. Strengthen learning, improve quality, and enhance the awareness of clean and honest administration

By participating in the central group Study and the organizational life of party members, regarding strengthening the party's governance capacity building, and correctly establish a scientific outlook on development. Build a solid ideological and moral defense line, maintain and carry forward the party's fine traditions, remember to serve the people diligently, serve the people first, be honest in politics, be indifferent to fame and fortune, cherish work and cherish yourself. At work, we should consider the people's sentiments, resolve their concerns, do practical things for employees, strive to transform our worldview, correct our own values, further ideologically improve our understanding of the importance of building a clean and honest government, and always keep in mind the purpose of serving the people. Consciously abide by party rules and disciplines, laws and regulations, and enhance the ability to resist corruption and prevent degeneration.

2. Work pragmatically, be honest and self-disciplined, and consciously maintain the image of the operation center.

Consciously use the important ideas of "" and scientific development to strictly demand ourselves. Earnestly carry out all the tasks assigned by the general manager, especially for the departments in charge of which they are in charge. They often go deep into the department and strive to strengthen the publicity and education of correct concepts so that employees can further enhance their awareness, unify their thinking, strengthen their responsibilities, improve their systems, and prevent risks. , implement inspection and rectification measures.

Consciously implement the "Basic Guidelines for Inner-Party Life" at work, maintain team unity, respect leadership, respect subordinates, and pay attention to coordinating the relationship between comrades. Adhere to democratic centralism, individuals obey the organization, subordinates obey superiors, major issues are studied collectively, we do not act arbitrarily, and listen to different opinions with an open mind. Be sincere to people, enthusiastic in service, fair in handling affairs, and dare to take responsibility.

In the past year, under the correct leadership of the general manager and the strong support of the employees, he has been responsible for completing the upgrade and switching of the modern payment system; the construction of the corporate network website of xx branch; the upgrade and information of CMIS2.0 version Re-enrollment work; upgrading of the human resources system; construction of management information platform; switching and online office automation; construction of internal risk management platform; financial statistics inspection; first anniversary cultural evening party of the operation center; bridge lectures and other projects and construction sex work. *** held 4 bank-wide training courses, which effectively promoted the overall development level of our bank's business.

In the management process of daily work, we always adhere to the people-oriented principle, respect the personality of employees, respect the rights of employees, and respect the labor of employees in terms of thoughts and actions. We strive to enrich employees' spare time cultural life, actively advocate and practice the construction of home culture, and focus on employee training and employee team building. It uses employee birthday parties, morning training, weekly classes, etc., and uses spare time and employees' self-raised funds to push the work and development of the operation center to a new level, and has been well received by the head office.

Personal development has also been improved to a certain extent. I carefully read literary and management works such as "The Art of War", "The Three Kingdoms", "Strategy of State Administration", "Eternal Strategies", "Up and Down Five Thousand Years".

Wrote some analytical articles and marketing planning plans, among which "A Brief Analysis of the Dialectical Relationship between Resource Allocation and Risk Management" was adopted by the head office website.

3. Existing problems and directions of efforts

Existing problems:

1. Generally speaking, there is insufficient communication with employees, and there is insufficient supervision within the department. Management is also inadequate. Management capabilities and work efficiency also need to be further improved.

2. Sometimes the political study and self-improvement are not paid close attention to, the theoretical level is improved slowly, and there are not many research articles written.

3. The branch work is not grasped tightly, the learning methods are relatively old, and the innovation is not strong.

Direction of efforts:

1. Frequently review the "Party Constitution" and "Guidelines" and always keep in mind the party's purpose, govern with integrity, and govern for the people; strengthen political learning and business learning, and enhance Maintain your party spirit, improve your political theory, train your political thoughts, broaden your political horizons, and strive to be an excellent middle-level manager.

2. Regularly communicate with employees about work, study, and thoughts to achieve the purpose of motivating each other, helping each other, and improving together. Spend more time studying and thinking about work; live a simple, frugal and frugal life, and maintain the tradition of hard work.

3. Carry out branch work in a solid manner, innovate working mechanisms, solve problems existing in work and study, and strive for practical results. Adhere to democratic centralism and abide by the "three important and one" rules of procedure. Establish a style of democratic discussion, overcome individualism, and carry out good criticism and self-criticism. A brief summary of bank teller weekly work experience

At work, through my continuous learning and the help of teachers, I have improved my business skills and been able to follow the correct savings business operating procedures. At the same time, the most convenient and feasible methods are used in business operations, focusing on customer needs. In communicating with customers, understand their needs and solve their needs. When I encounter an unreasonable customer, I try to tolerate and understand him. At work, we must adhere to the "five no's" and "six harmonies" and ensure that every day is clear and every month is settled. Complete various tasks with high quality and quantity. In order to quickly adapt to the needs of financial work in the new era, I also actively participated in various studies organized by the company at each stage, and took good notes, wrote good experiences, made summaries, and improved my political and ideological consciousness and my sense of responsibility and professionalism for starting a business. . After work, I also work hard to organize deposits and use my good reputation to make every friend around me aware of the good reputation of the credit union. In the work of security and security, I listened carefully to the leadership's opinions, strictly abided by the security and security system and the treasury keeping system, and never left my post or left my post.

After more than half a year of working, I have made some progress and improvement in my job, but there are still deficiencies in some aspects. Looking back on the problems that have existed since the inspection work, I think:

1. The business skills I learned are not comprehensive enough, and there will be some misaccounts. Some uncommon businesses are still very difficult to run. I also realized that I wasn’t working hard enough.

2. My psychological quality and political quality need to be improved. When I am busy and tired at work, I will feel more impatient and upset.

In response to the above problems, the future efforts are:

1. Accelerate the pace of mastering various business skills, use your spare time to consult more with leaders and colleagues, and integrate various aspects of business skills. Keep all business operation procedures in mind, and carefully absorb the experiences and lessons learned in daily work. Resolutely achieve zero error rate in business operations. 100% customer satisfaction.

2. Enhance the overall concept, change work style, strive to overcome one's negative emotions, improve work quality and efficiency, actively cooperate with leaders and colleagues to do better work, and at the same time strengthen the study of Deng Xiaoping Theory, three The important thoughts of each representative, learn from party members and colleagues in the society, and strive to improve their political and ideological awareness. Strive to join the party organization as soon as possible.

I will continue to work hard in the new year. We must maintain our strengths and overcome our shortcomings. Seriously cooperate with leaders and colleagues to complete various tasks to ensure the smooth development of various businesses of the credit union.