After the China Construction Bank Credit Card Center accepts the loss report and card replacement application, it will be sent out within 3 working days after the card application is completed. Cards will be sent by China Post registered mail, usually within 10 days.

After the CCB card is lost, first report the loss by phone. Dial CCB customer service hotline 95533 and follow the voice prompts. However, reporting a loss over the phone is not a formal loss report. For CCB credit card replacement, you can request EMS (express delivery), but a postage fee of 20 yuan will be charged, and the postage will be directly deducted from the new card. The CCB credit card reissue fee is 20 yuan and the loss report fee is 50 yuan.