The prompt "Transaction failed (error code: 963 10703)" appears when handling the transfer business through the electronic banking channel, because the transaction was rejected due to the risk control of ICBC system. I suggest you call ICBC customer service hotline 95588 to verify the feedback, or bring your valid ID card and bank card to the outlet to inquire the reasons.
ICBC's information code "963 10703" is generally because in order to ensure the safety of customers' account funds, the system automatically judges the degree of transaction risk and controls qualified transactions. This is ICBC's system risk control, and this transaction is rejected to attack the risk control mode. It is recommended to change the trusted device or network environment and try again. You can also call ICBC's customer service hotline 95588 to verify the feedback, or I can bring my valid ID card and bank card to the outlets to check the reasons. Extended data:
Common code explanation:
1. Error in payment transaction: 96309270 In case of "96309270, your mobile phone number in e-banking is abnormal, please fill in your mobile phone number information through online banking or mobile banking for the safety of your funds", generally SMS verification payment is not enabled, and you can enable SMS verification payment and corresponding transaction permissions. If SMS verification payment has been enabled, please confirm whether the payment card status is normal through the column of "ICBC e-payment-payment card".
2. ICBC electronic payment operation error: 98000262 failed to successfully register electronic payment or unfreeze ICBC electronic payment or modify mobile phone number. If you encounter the message "9800262, the number of historical errors of ICBC e-payment password exceeds the limit", the cumulative number of times of entering the wrong SMS verification code has reached the upper limit, and you can't operate on the same day, and the number of errors will be automatically cleared the next day. Please also enter the correct SMS verification code the next day before operating.
3. Error in corporate online banking financing transaction: 1207 Processing multiple single financing transactions through corporate online banking. If you encounter the prompt of "1207" and only one order is queried successfully, please operate the transaction orders one by one during authorization, and do not authorize at the same time. 4. Error logging in to corporate online banking: If "30009" is prompted when logging in to corporate online banking at 30009, please check the ID status first. If the status is normal, it is usually caused by synchronization exception. Please try logging in again the next day.