If the cardholder accidentally repays more funds when repaying a China Merchants Bank credit card, an overpayment will occur. The cardholder can choose to claim it back, but a handling fee will be charged for repaying it. How much is the handling fee for claiming overpayment on China Merchants Bank's credit card?

How much is the handling fee for claiming overpayment on China Merchants Bank's credit card?

1. Self-service overpayment claiming on Palm Life APP : Waiver of handling fees;

2. Customer service manual overpayment recovery: the handling fee is 0.5 of the amount recovered, with a minimum of RMB 5 or US$1 per transaction and a maximum of RMB 50 or US$10 per transaction. Dollar.

The overpayment redemption on the Palm Life APP is limited to 3 times a day, with a single limit of RMB 50,000 (USD 5,000) and a single-day limit of RMB 50,000 (USD 5,000).

Source: China Merchants Bank

What’s wrong with the overpayment claim of China Merchants Bank’s credit card shown as 0?

The overpayment claim page in the Palm Life APP If the amount is displayed as 0, it may be due to the following reasons:

1. The repayment is used to offset the previous bill arrears: it is recommended to verify the bill details;

2. The repayment is not recorded in the account: Any overpayment caused by repayment on the same day can be claimed back two days at the earliest.

After the overpayment recovery operation is successful, the money will arrive in your account in 1-3 working days. The daily recovery time is 5:00-19:00. When repaying, you must Pay attention to whether the repayment amount is wrong to avoid overpayment. The above is all the content. I hope it will be helpful to you.