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Who can give me the basic terms for receiving foreign guests in the hotel? English

1. Hotel room status

VC (Vacant Clean) empty clean room/available room; VD (Vacant Dirty) empty dirty room?

OC (Occupied Clean) OD (Occupied Dirty) Dirty room

PMU (Please Make Up) DND (Do Not Disturb) Do Not Disturb

OS (Out Of Service) maintenance room; ECO (Expectative Check Out) early check-out

S/O (Sleep Out) external sleeping room; LSG (Long Staying Guest) long-stay guest

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VIP (Very Important Person) important guest; N/B (No Baggage) no luggage

D/U (Day Use) hourly room; H/U (House Use) self-occupied room< /p>

2. Room type

SK (Standard King) standard single room; ST (Standard Twin) standard double room?

DS (Deluxe Suite) deluxe suite; BS (Business Suite) Business Suite?

CR (Connecting Room) Apartment Suite?; EK (Executive King) Executive Single Room

ET (Executive Twin) Executive Double Room; ES ( Executive Suite) Executive Suite

3. Reception terms

CHECK IN; CHECK OUT

Book RESERVATION; expected arrival ARRIVAL?

Expected departure DEPARTURE; Confirm CONFIRMATION

Cancel CANCELLATION; Deposit DEPOSIT ?; Price PRICE ?

IV. Customer type

GUEST; FIT WALK IN

Team GROUP; COMMERCIAL GUEST for business guests

LONG STAY GUEST for long-term guests; VERY IMPORTANT PERSON for VIPs

TRAVEL AGENT; HOUSE USE< /p>

Company COMPANY; payment (verb) PAY

Payment (name) PAYMENT; credit card CREDIT CARD ?; cash CASH