1. Hotel room status
VC (Vacant Clean) empty clean room/available room; VD (Vacant Dirty) empty dirty room?
OC (Occupied Clean) OD (Occupied Dirty) Dirty room
PMU (Please Make Up) DND (Do Not Disturb) Do Not Disturb
OS (Out Of Service) maintenance room; ECO (Expectative Check Out) early check-out
S/O (Sleep Out) external sleeping room; LSG (Long Staying Guest) long-stay guest
p>VIP (Very Important Person) important guest; N/B (No Baggage) no luggage
D/U (Day Use) hourly room; H/U (House Use) self-occupied room< /p>
2. Room type
SK (Standard King) standard single room; ST (Standard Twin) standard double room?
DS (Deluxe Suite) deluxe suite; BS (Business Suite) Business Suite?
CR (Connecting Room) Apartment Suite?; EK (Executive King) Executive Single Room
ET (Executive Twin) Executive Double Room; ES ( Executive Suite) Executive Suite
3. Reception terms
CHECK IN; CHECK OUT
Book RESERVATION; expected arrival ARRIVAL?
Expected departure DEPARTURE; Confirm CONFIRMATION
Cancel CANCELLATION; Deposit DEPOSIT ?; Price PRICE ?
IV. Customer type
GUEST; FIT WALK IN
Team GROUP; COMMERCIAL GUEST for business guests
LONG STAY GUEST for long-term guests; VERY IMPORTANT PERSON for VIPs
TRAVEL AGENT; HOUSE USE< /p>
Company COMPANY; payment (verb) PAY
Payment (name) PAYMENT; credit card CREDIT CARD ?; cash CASH