(1) If the telephone banking is signed through the counter and the password is set, please ask the householder to bring his valid ID card, any savings card or passbook of the signed telephone banking to any outlet of China Construction Bank to reset the password.
(2) If the password is inquired through the telephone banking set in 95533, please ask the householder to dial 95533 and select "1 personal service -7 other services-1 password service -4 to reset the telephone banking inquiry password", and reset the telephone banking inquiry password according to the prompt.
2. If you forget your credit card telephone banking password, you can call 95533 and press "2 Credit Card Business" for consultation and reset.
Extended data
1. CCB telephone banking password will be locked under the following circumstances:
1. Non-contracted customers of telephone banking will be locked if they enter the wrong password for three consecutive times. After locking, it will automatically turn to manual verification and can be reset according to the staff's prompt.
2. On the same day, the telephone banking signing customer entered the wrong password three times in a row in the telephone banking self-service voice, and the system will automatically lock the telephone banking password. Depending on the specific situation, the system may automatically convert the customer's phone number into manual verification.
In the self-service voice and manual verification, the telephone banking password is entered incorrectly for 9 consecutive times and will be locked permanently. You need to bring your valid ID card and telephone banking account to any branch of our bank to reset your password.
Second, set the password security tips:
1. Please do not set a simple password:
(1) Please do not set the password to the same number, such as 000000,111,etc.
(2) Please don't set the password to consecutive numbers, such as 123456, 987654, etc.
(3) Please do not set the password to the last digits of bank card number, account number, ID number, telephone number and mobile phone number.
(4) Please don't set the password as the birthday, including 6 digits including year, month and day. ?
The above forms of passwords are collectively referred to as simple passwords. Because simple passwords have obvious regularity and targeted customer information, they are easily guessed by others and cracked by hackers.
Please don't use numbers similar to your name, telephone number, license plate number, email address, QQ number, etc. , it is easy to guess, as a website query password.
3. When setting the inquiry password, please distinguish it from personal account password, online banking login password and online banking transaction password, and change the inquiry password regularly. Different passwords can protect the security of account funds and personal information more effectively.
Under any circumstances, please protect your account number and password, and don't disclose it to anyone at will. Don't trust any behavior of asking for an account number and password by email, SMS, telephone, etc. ?
What should I do if the password of CCB-Telephone Banking is locked/forgotten?
China Construction Bank-Password Security Tips