Also, to open a card online, you must choose the relevant options of online banking before you can use the electronic payment function.
Your problem may be that you didn't open the card. You can call customer service to open the card or password, so you'd better call customer service to ask.
Also, it should be noted that the counter of the bank does not accept other credit card services except credit card withdrawal and repayment. To modify passwords, settings, online banking, online consumption and consumption quota settings, you must call customer service or modify credit card business online.