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How to return something purchased from Ping An Bank Credit Card Mall?

1. After the product has been ordered, it has not been sent out and needs to be returned:

Enter the credit card website, click "Credit Card Mall" at the top of the page, click "Login" at the top of the page, and follow the prompts Enter your own online mall, and then go to My Account - Order Query on the left side of the page, click Apply for Return, and submit a return application. After submitting the application, you can see that the order is displayed as being returned. It usually takes three working days to complete the return application. After the return is successful, the system page will display Return Success. The website link is as follows: /index.shtml

2. After ordering the goods, the goods have been sent and need to be returned:

If the order has been sent, you can enter the credit card website and click on the top of the page "Credit Card Mall", click "Login" at the top of the page, follow the prompts to enter your online mall, then go to My Account - Order Inquiry on the left side of the page, click to apply for return, and reject the goods at the same time. The website link is as follows: /index.shtml

3. After the product is ordered, the goods have been received and need to be returned:

You can directly contact the product supplier’s service phone number to handle the return. , you can check the merchant’s customer service hotline in the product details or packaging after-sales location on the product order page.