CITIC Bank credit card has SMS customer service manual service, service hours: 9:00-18:00 every day. You only need to add the command word "ask" or W to the first uplink text message. There is no need to add the command word "ask" or W to interactive text messages within half an hour.

SMS customer service can realize the following functions:

1. Account inquiry: available consumption and cash withdrawal limits; bill amount; point quantity inquiry; point expiration date; whether repayment has been received. ;Whether the arrears have been paid off (total account arrears are provided if not paid off); billing date; final repayment date; magic child birthday month inquiry; temporary quota application;

2. Operation category: reissue of e-mails bill.