If your vehicle cannot get off the expressway through the ETC channel, there may be the following reasons and solutions:

1. Insufficient ETC account balance: Make sure your ETC account balance is sufficient to pay for the expressway Tolls. If the balance is insufficient, you can increase the balance by recharging or other methods.

2. Abnormal status of ETC equipment: Check whether your ETC equipment is working normally. If the equipment is damaged or malfunctions, the equipment will need to be replaced or repaired.

3. ETC card expiration: If your ETC card has expired or is about to expire, you need to replace it with a new ETC card.

4. The speed is too fast: When the vehicle leaves the ETC lane, the speed is too fast, and the ETC lane receiving antenna cannot sense the vehicle signal, resulting in the inability to lift the pole. At this time, you need to control the vehicle speed not to exceed 20 km/h.

5. The ETC card is not inserted properly: The ETC card is not inserted properly, and the ETC lane receiving antenna is also unable to sense vehicle signals, resulting in the inability to lift the pole. At this time, you can pull out the ETC card and reinsert it, and you can exit the station only after the display is normal.

6. Vehicle overtime: If a vehicle drives within the expressway network for more than 24 hours, and within a road section (the same high-speed line) for more than 12 hours, it will be deemed as an overtime vehicle by default, and the ETC lane cannot automatically deduct You can only use the manual lane and swipe the ETC card to pass.

7. Arrears or overdrafts: If you are in arrears or your credit card is overdrafted, your ETC card will not be able to exit the site. You will need to pay cash at a manned driveway or deal with an overdraft.

8. The OBU (ETC electronic tag) falls off or becomes loose: Personal movement or prolonged exposure to the sun may cause the OBU to fall off and become loose. In this case, you need to drive to an ETC after-sales outlet to reinstall and activate the OBU.

9. Following a car too close: If the vehicle in front of you is a non-ETC vehicle, following a car too close may cause the ETC antenna to sense your signal and automatically lift the antenna, causing the car in front to move away but you. Being kept out. In this case, please ask a staff member immediately to deal with it, and keep a distance of 10 meters between vehicles when going up and down the highway.

10. ETC lane closure status: Due to lane failure or bad weather, the ETC lane may be closed. In this case, you need to use the manual card swiping channel.

If none of the above resolves the issue, you can seek help from onsite staff who can provide you with more specific solutions.