2. Call the customer service hotline to complain and tell you which branch the bank complained about.
3. Call the service hotline of China Construction Bank to complain, and then manually provide the work number of the staff you want to complain about.
4. When complaining to the person in charge of the business outlets;
China construction bank
1, China Construction Bank (abbreviated as China Construction Bank or China Construction Bank, formerly known as People's Construction Bank of China, renamed as China Construction Bank on March 26th, 1996) was established in 1954 (Wu Jianian), 10, which is a joint-stock commercial bank and one of the top five state-owned commercial banks. The main business areas of China Construction Bank include corporate banking, personal banking and treasury business. There are 14, 12 1 2 branches in China, and branches in Hongkong, Taiwan Province Province and Melbourne, including CCB Fund, CCB Leasing, CCB Trust, CCB Life Insurance and Sino-German Housing.
2. When we handle business in CCB, it is inevitable that we will encounter poor service attitude, which will seriously affect work efficiency and customers' mood. Therefore, CCB has set up a complaint department, which stipulates that we can complain at any time when we encounter dissatisfaction in handling business. First of all, if you encounter a bad service attitude at the business outlets, you can directly invest in the person in charge of the bank outlets; Secondly, if you encounter problems when calling the customer service hotline, you can directly write down the job number of the customer service staff and call the complaint telephone number of CCB to make a complaint. After the customer complains, the bank will verify the complaint. If there is any response, CCB will give the customer feedback and apologize until the customer is satisfied.
3. If China Construction Bank complains, employees will be required to apologize to customers, and the performance of the current month may be deducted. _ _ _ _ But if it's not too much, please don't complain to the tellers, because they are really hard, facing so many customers every day, and the work pressure is great. Bank tellers are also service industries, which are hard and sometimes suffer indignities, so please try to be considerate of them. ____