Credit card losses are reported regardless of region.

Methods to report loss:

1. Report loss through online banking: If your credit card has opened online banking, you can directly log in to online banking to report the loss. The following figure shows the online loss reporting method of Bank of Communications.

2. Report the loss by phone: Dial the phone number on the back of the credit card and follow the voice prompts to report the loss.

3. Report loss at the bank counter: Bring your ID card, go to the branch of the card issuing bank, and queue up to report the loss.

If your credit card is bound to a third-party payment platform (such as Alipay, WeChat, etc.), you can unbind it if it is lost

If your credit card is stolen, please inform us in time The card issuing bank will check the location where the card was swiped, then call the police and wait for the next step. Pay attention to protecting personal information.

In short, pay attention to taking good care of your credit card. Keep your credit card and ID card together as little as possible. If your credit card is lost, you can temporarily lock the card and report the loss. After confirming the loss, you can formally report the loss and then apply for a replacement credit card. return.

Generally, reporting a loss requires a relatively high fee, so please keep it safe.