You cannot apply by phone. Bring your ID card and your card number, and you must go to the counter of the bank where you issued your card to handle the stop payment service. This kind of business is divided into limit payment stop and full payment stop. After processing, withdrawal, consumption and settlement will be prohibited. You can only deposit, remittance and save into the account. You can handle it according to your actual situation. The maximum period is six months. During this period, you can apply to cancel the payment stop. The payment stop will be automatically lifted after six months.