China Minsheng Bank’s Announcement on Announcement of Complaint and Reporting Hotline
In order to better implement the “Seven Don’ts” and “Four Disclosures” principles of the China Banking Regulatory Commission, our bank has specially set up two hotlines at the head office and branches. A complaint hotline has been set up by the Bank to handle complaints and reports on unreasonable loan conditions and unreasonable charges.
The complaint hotline of the head office is: 010-84378164
The complaint hotline of the Credit Card Center is: 010-63767199
The complaint hotline of the branch is:
Beijing Management Department: 010-58560137
Guangzhou Branch: 020-38380123
Shanghai Branch: 021-61877247/61877235
Shenzhen Branch: 0755-82806534
p>Wuhan Branch: 027-85736896/85736357
Taiyuan Branch: 0351-8208567
Shijiazhuang Branch: 0311-86041918
Dalian Branch: 0411 -82815082
Hangzhou Branch: 0571-87562523
Nanjing Branch: 025-52268571
Chongqing Branch: 023-67696627
Xi’an Branch : 029-88217660
Fuzhou Branch: 0591-87615231
Jinan Branch: 0531-82976565
Ningbo Branch: 0574-87362688
Chengdu Branch: 028-85253715
Tianjin Branch: 022-23195260
Kunming Branch: 0871-3565009
Suzhou Branch: 0512-62569080
Wenzhou Branch: 0577-88107000
Quanzhou Branch: 0595-28008350
Qingdao Branch: 0532-85775318
Xiamen Branch: 0592-2383501
Shantou Branch: 0754-88691113
Changchun Branch: 0431-88553003
Changsha Branch: 0731-84907220
Zhengzhou Branch: 0371-69166818
Hefei Branch: 0551-5696909
Nanchang Branch: 0791-86751108
Nanning Branch: 0771-5778914
Hohhot Branch: 0471- 3333134
Shenyang Branch: 024-83912577
The working hours of the above complaint hotline are Monday to Friday (excluding national statutory holidays) 9:00-17:00, there will be dedicated personnel during working hours Responsible for answering calls, please dial 95568 during non-working hours.
Customer supervision is welcome.