There is a penalty for surrendering the Bank of Communications credit card insurance. This is because all call records between the bank and the customer are retained. If the customer agrees to deduct the premium over the phone and completes the issuance of the bill, The insurance contract received by the customer does not match the insurance functions described by the original customer service staff. The bank can assist the cardholder to complete the surrender procedure. If one party requests to surrender the insurance, generally only 60% of the premium will be refunded.

The specific surrender steps are as follows:

1. After discovering that the premium has been deducted, contact the credit card center and the insurance company;

2. Explain the receipt of the policy The whole process from phone call to deduction, and said that the characteristics of the product described on the phone were not in line with his expectations, and requested a refund of the premium that had been deducted;

3. Receipt the policy and a A copy of the situation description of several hundred words was sent to the credit card center and the insurance company respectively.

Extended information:

Relevant regulations for Bank of Communications credit cards:

1. While achieving fast financial services, pay more attention to security settings. Taking Pudong Development Bank’s mobile banking as an example, it has a mobile phone number recognition function, which is equivalent to adding a key to open mobile banking held by the customer. If the customer’s mobile phone number cannot be obtained, the customer cannot use the corresponding identity to log in to mobile banking, which greatly improves the efficiency. The security of mobile banking,

At the same time, mobile banking will display the customer number to confirm the identity after the customer logs in to avoid phishing. Shanghai Pudong Development Bank also separated the mobile banking login password and payment password to establish two safety nets for transactions. In addition, when the query password set by the user is too simple, the system will automatically prompt the user to change the password.

2. Other banks’ mobile banking also have their own unique strategies in terms of risk prevention. For example, when transferring money through ICBC’s mobile banking, a dynamic password card is required in addition to the password; while the account number of the user of China Merchants Bank’s mobile banking only needs Partial screen display can reduce the risk of account leakage due to the use of mobile phones in public places or theft of mobile phones.

Baidu Encyclopedia - Credit Card

Bank of Communications Official Website - Credit Card

Baidu Encyclopedia - Bank of Communications ?Baidu Encyclopedia - Credit Card