Answer: After you get the application form at the outlet, you can fill in the field information of the main card number and the auxiliary card, attach a copy of the ID card of the auxiliary card, sign the names of the main card and the auxiliary card, and finally attach the relationship certificate between the main card holder and the auxiliary card holder. Each main card can handle up to 3 supplementary cards, but each application form can only fill in 1 supplementary card.

2. I am the cardholder of the main card, and the credit limit of the card is 5000 yuan. If you apply for a supplementary card, is it also 5000 yuan?

A: The credit limit of the secondary card is generally determined according to the credit status of the main card. The main card can independently specify the credit limit of the auxiliary card on the premise that it does not exceed its corresponding credit limit. Unless otherwise specified, the main card and the supplementary card enjoy the same credit limit. In short, the total unpaid amount of all cards (including the main card and the supplementary card) under the same cardholder's name shall not exceed the cardholder's personal credit limit.

3. Do you want to return the supplementary card yourself?

Answer: All transaction funds of the secondary card, corresponding interest and expenses are credited to the account of the primary card, and the cardholder of the primary card bears all repayment responsibilities.

4. I am an accessory card. I have opened my own card. Why can't the card be used?

A: The main cardholder can open himself and all his supplementary cards, but the supplementary cards can only open their own cards. The main card can be used after it is opened; Even if the secondary card has been opened, it can only be used after the primary card is opened.

5. Are the bills and publicity materials of the main card and the supplementary card mailed separately?

A: For bills and promotional materials, we will send them to the billing address of the main cardholder. It should be noted that the supplementary card has no separate statement. All transaction details of the supplementary card are printed on the statement of the main card and sent to the cardholder of the main card in a unified way, so that the cardholder can master and understand the usage of the supplementary card.

6. I am a supplementary cardholder. Can I call to check the account details?

A: The master card can inquire about the accounts of itself and all the subsidiary cards under its account, but the subsidiary cards can only inquire about their own transaction details.

7. I use the supplementary card to swipe my card. When can the quota be restored?

Answer: The credit limit can be restored at any time after the repayment of the main card. Even if the supplementary card is repaid, the credit limit can only be restored after the bill date. If you want to restore the credit limit of the secondary card and continue to use the card, the main card holder must call customer service to apply.

8. What's the difference between reporting the loss of the main card and reporting the loss of the auxiliary card? What should I pay attention to?

Answer: When the main card is reported lost, if the cardholder of the main card chooses not to replenish the card, all the supplementary cards under the main card account will be deactivated. If the main cardholder chooses to report the loss and replace the card, the secondary card can be used as usual. If the secondary card fails to make up for the loss, the normal use of the primary card will not be affected.

9. What should I pay attention to when I take the supplementary card?

Answer: If the withdrawal amount of the supplementary card does not exceed the overpaid part of the account, no interest will be charged for the withdrawal of the supplementary card; If the overpayment is exceeded, no interest will be charged for the excess.

10. Why does the principal cardholder put the money in the card, but the supplementary cardholder can't take it out?

A: Under normal circumstances, the supplementary card can only use the credit limit, but can't use the overpayment. If the secondary card wants to withdraw the overpayment of the primary card holder beyond the normal cash withdrawal limit, it needs the primary card holder to call customer service to apply, and our department will handle it for the secondary card holder according to the specific situation.