What does it mean for a credit card holder to fail authentication?
This often happens when swiping a card on a POS. When the cashier operates our credit card on POS, he needs to authenticate the identity of the cardholder. After the authentication is successful, the cardholder can swipe the card, and the POS machine prompts the cardholder that the authentication has failed, which means that your credit card cannot be swiped and payment cannot be completed.
You need to change to another credit card or pay directly in cash.
So, how to solve the problem of credit card holders' authentication failure?
You have to find out the reason for the failure of certification before you can prescribe the right medicine. The failure of cardholder authentication may be caused by two reasons, one is the reason for swiping the POS machine, and the other is the abnormal state of the credit card itself. Let's analyze them one by one.
First, the reason for the POS machine:
1. At present, most pos machines of many merchants are dial-up connections, so it is impossible to conduct consumer authentication if the network is disconnected or the signal is bad.
2. Some POS machines do not support certain special card transactions, such as World Cup credit card, Transformers 4 credit card, Olympic dragon card, etc., and cannot be used on POS machines issued by ICBC.
Second, the credit card status is abnormal.
There are many common abnormal credit card status, such as card degaussing, card deactivation, too many times of wrong password locking, card exceeding the validity period, etc., which will lead to cardholder authentication failure. This situation needs to be solved by contacting the customer service of the issuing bank.