Bank repayment is to submit your repayment information to the bank through real-time interface. When the network is unblocked, the information is transmitted in real time, so after successfully submitting the repayment application, your credit card available amount will also be restored after the account is received;

However, when the network is busy, interrupted or abnormal, the information cannot be transmitted to the bank or the bank may not be returned to Tenpay. At this time, your repayment funds are frozen.

Please rest assured that the general financial staff will check with the bank on the second working day to deal with this abnormal repayment, and then your repayment funds can be unfrozen; If this happens, you can ask for help from Tenpay customer service staff in time.