The number of calls per hour is 18, and 135 calls are received in a day. However, the current evaluation system should be based on MPV performance, and the benchmark should be floating, so the more calls the better. Salaries are paid on a monthly basis, regardless of whether you are in the training period or not. Salaries are paid at a fixed time every month. The general training period is 3 months, but if CITIC needs it, it may be overthrown, that is, "fast food" training, 2 months, maybe shorter, depending on CITIC's needs, but anyway, the training is just a "fashion" and can only be put online. I realized the "true meaning" of this job. The amount of business knowledge is huge. I often have to take exams, which are very frequent. They are useless. There are holiday allowances and transportation allowances.