The phone number of each operator is different.
1. The customer service number of China Mobile is 10086.
2. The customer service telephone number of China Unicom is 100 10.
3. The customer service telephone number of China Telecom is 10000.
The upper limit of network speed for video viewing is also explained.
"For the reasons for this, some of their products are explained in the packaging, which is based on the principle of fair use of the network." It is the original intention of the so-called fairness principle to ensure the normal network use of more users in the service area, rather than letting a few users who continue to download excessively occupy all the bandwidth for a long time.
Operators still have to put forward some restrictions on the excess network speed or total traffic, the main purpose is to limit the abnormal behavior of users. "If there is no restriction agreement at all, it may cause complaints and disputes." Including "long-time continuous downloading" and "multi-person sharing", which consumes a lot of base station and network resources.
The three major operators have successively launched products with unlimited traffic within 100 yuan, but the unlimited traffic in the package does not mean that there is no limit, and the speed will be limited after reaching a certain amount. Due to exaggerated publicity and inconspicuous signboards, the three major operators were ordered to rectify by informed criticism of the Ministry of Industry and Information Technology.