Looking for customer service of China Merchants Bank credit card? The following are some simple methods:
First, directly dial the general customer service telephone number 4825555 of China Merchants Bank's credit card, press 1 to select Mandarin, then enter your ID number and inquiry password, and then press 9 to switch to manual service. This method is suitable for cardholders to inquire and handle related business.
Secondly, if you need to make a complaint or encounter a problem, you can call the customer service phone directly and select the complaint button to enter the customer service channel, and the customer service staff will help you solve the problem. This method is suitable for dealing with non-bill related problems.
for loss reporting or card-related affairs, you can dial 4825555 or landline 8825555, and select the 2# key to transfer to the loss reporting service. After explaining the situation in detail, the customer service will guide you to the credit card service section.
For users who don't have a card but want to apply for a credit card, after dialing the credit card number of China Merchants Bank, they can choose the credit card application consultation channel to obtain relevant application information and support.
It is worth noting that the customer service of China Merchants Bank's credit card provides convenient services 24 hours a day, 365 days a day, including bill inquiry, quota management, card application progress inquiry, etc., and supports services such as cash advance by phone and bill installment. When using 8 customer service telephone to make a call, the fixed telephone or PHS is free of charge, while the 4 customer service telephone is charged according to the local telephone standard, and there is no need to pay extra for long-distance charges.
for the distinguished golden sunflower VIP customers, you can dial 488-95555 to enjoy high-end services such as bank consultation, investment and wealth management, business travel service, air ticket hotel reservation, etc., and also follow the local telephone charges.
The above information comes from the official information of China Merchants Bank Credit Card and China Merchants Bank Credit Card Center. I hope it will help you.