If your credit card of China Everbright Bank cannot be used due to damage, breakage, unclear signature, lost magnetic stripe and other reasons, please call the 7x24 global service hotline of China Everbright Bank, and the card transfer service specialist will reissue it for you.

After receiving the new card, please carefully check the card information, sign in the signature column on the back of the card, call the customer service number of China Everbright Bank, and use it after completing the card opening procedures. Please cut and destroy the old card yourself to ensure your rights and interests.

If you haven't received the credit card of China Everbright Bank, you can call the 7x24 global service hotline of China Everbright Bank, and you can report the loss for free as long as it meets the requirements.

China Everbright Bank Credit Card Damage Compensation

When the credit card needs to be replaced due to damage, breakage, degaussing and other reasons. After the credit card expires, 20 yuan/Card replacement fee is required, and unlimited card, diamond card and platinum card are free.

If urgent mail is needed, 20 yuan's first aid fee will be charged for each item, and unlimited cards, diamond cards and platinum cards will be free.