How to handle credit card refunds?

If you make a refund after swiping with a credit card, the refunded amount will be returned to the user's credit card. If the refund is received after the bill is received in the future, it will basically not be recognized as repayment in the current period and can only be credited to the next period's bill. In addition, compared with SMS notifications for credit card purchases and repayments, banks will not send text messages to cardholders regarding refunds, and cardholders need to proactively consult the merchant for information.

The merchant refund process is complex

Compared with cardholder repayment, the merchant refund process is more complicated and involves many aspects, which are beyond the control of the card issuer. Therefore, in the system Refunds cannot be directly recognized as repayments in the settings.

A refund must first be requested by the customer, then the merchant initiates the refund, and the acquiring bank handles it after receiving the report. The acquiring bank provides feedback through the card organization and refunds the money to the card issuing bank. The issuing bank only receives the refund. The customer eventually received a refund. Apart from the account entry process, the card issuing bank cannot control other processes. Compared with cardholder repayment, a refund should be regarded as a transaction initiated by the merchant. If the return transaction time and amount submitted by the merchant during the refund operation can be matched one-to-one with the original transaction time and amount, Then when the card issuing bank receives the return transaction information, it will be able to charge the account accurately. However, in many cases, merchants do not operate this way. As long as the cardholder does have a refund transaction, he can apply to the credit card center, and the bank will manually track the refund into his account. If you have already been charged a penalty interest, you can also call the bank to apply for exemption. As long as the situation is true, the bank can basically refund the interest. The payment method using a credit card is basically the same as the payment method using a debit card, with some minor differences. Please follow the following methods when swiping a credit card:

1. When swiping a credit card, please keep the credit card away from the user's sight to avoid misuse or theft of the card.

2. Do not sign blank or incomplete payment forms at will.

3. Before signing, please be sure to confirm whether the ++ and payment amount listed on the payment slip are correct, and pay attention to whether the consumption currency and uppercase and lowercase amounts are correct. 4. When using a credit card, you must sign to confirm the purchase. Generally, there is no need to show your ID card or enter a password. However, please cooperate when the following situations occur.

Due to operating standards, POS machines in some cities still require a password. Users are asked to enter any 6-digit number. When making large purchases or purchasing easily cashable goods, it is recommended that users enter an accurate personal password for the ATM.

5. When the transaction form needs to be rewritten or canceled due to errors, please ask the merchant to tear up all the original invoices and retain the return certificate given by the merchant to avoid ++ in the future.

6. After making the payment, please confirm that the credit card returned by the salesperson of the special merchant is indeed the user’s own credit card.

7. After completing the transaction, please keep the root link of the cardholder who signed the bill for verification with the credit card statement sent by the bank.

How to deal with refunds after credit card repayments

Refunds after credit card repayments can be made through consumption, cash transfer, offsetting the repayment amount of the next bill, contacting bank customer service or cash withdrawal processed in other ways.

If the amount is not large, you can wait until it is within the credit card limit and use it directly for consumption. The credit card will deduct the overpayment first the next time you spend; the overpayment can be paid at the counter or in accordance with regulations Direct transfer to our bank's debit card from the self-service equipment may incur handling fees; general credit card cash withdrawals will incur handling fees and interest, except for overpayments. The excess money deposited with the credit card can be withdrawn at the counter. Generally, it must be deposited. The next day, you may be asked to bring your ID card to apply.

Credit cards are divided into credit cards and quasi-credit cards. Credit cards refer to credit cards in which the cardholder has a certain credit limit and can consume within the credit limit and then repay; quasi-credit card It refers to a quasi-credit card in which the cardholder deposits a certain amount of reserve fund as required. When the reserve account balance is insufficient to pay, the cardholder can overdraw within the prescribed credit limit. The so-called credit card generally refers to a credit card only.

Credit card overpayment can be simply understood as the repayment amount is greater than the bill amount on the credit card repayment day. For example, 100 yuan should be repaid on the credit card repayment day, but 120 yuan is transferred during the repayment. Yuan, the extra 20 yuan at this time is called overpayment; and the money usually deposited into the credit card is also called overpayment; when there is overpayment on the credit card, the overpayment is first used when swiping the card for consumption. . It is best for cardholders to avoid depositing money into credit cards in normal times. Although depositing money into credit cards will not bring any actual harm, this is not the main function of credit cards. The main function of credit cards is to encourage cardholders to consume. Use Overpayment consumption loses the essence of a credit card, and it is very inconvenient to take it out. In addition, when canceling a credit card, there must be no overpayment in the card. If there is an overpayment, the cancellation will fail. The card must not have more money or less money, so that the card can be canceled successfully.

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What should I do if there is a refund after the credit card bill is issued?

I will get a refund after I swiped the credit card. The amount will be returned to the user's credit card via the original route. If the refund is received after the bill is received in the future, it will basically not be recognized as repayment in the current period and can only be credited to the next period's bill.

In addition, compared with SMS notifications for credit card purchases and repayments, banks will not send text messages to cardholders regarding refunds, and cardholders need to proactively consult the merchant for information.

Extended information

As long as the cardholder does have a refund transaction, he or she can submit an application to the credit card center, and the bank will manually track the refund into the account. If you have already been charged a penalty interest, you can also call the bank to apply for exemption. As long as the situation is true, the bank can basically refund the interest.

The method of swiping a credit card for consumption is basically the same as the method of swiping a debit card for consumption, with only some minor differences. Please follow the following methods when swiping a credit card:

1. When swiping a credit card, please keep the credit card away from the user's sight to avoid misuse or theft of the card.

2. Do not sign blank or incomplete payment forms at will.

3. Before signing, please be sure to confirm whether the ++ and payment amount listed on the payment slip are correct, and pay attention to whether the consumption currency and uppercase and lowercase amounts are correct.

People's Daily Online - Future refunds on card bills will not be counted as repayment penalties. You can apply for exemption

What should I do if there is a refund after paying off the credit card?

If you are using a China Merchants Bank credit card, if the refund transaction date is after the date of the bill that has been issued, the amount due on the bill that has been issued in the current period cannot be offset, but it can be offset against the new consumption that has not yet been issued. Because merchant refunds and your personal deposits are two different types. It usually takes a long time for merchants to refund money. Normally, the money will not be refunded to your credit card until you issue a bill. However, transactions or refunds that occur after your bill will actually be included in your next bill. Therefore, The merchant's refund does not actually play a role in repaying your current bill, but it can be used to offset your subsequent consumption in this current bill. After the credit card is paid off, the refund will still go back to the original account, that is, it will be refunded to the credit card. This situation is also called overpayment, which means that the cardholder can put the excess deposit in the credit card. You can use it to offset it the next time you swipe your card, or you can take it out from an ATM, but a handling fee will be incurred.

Three ways to handle credit card overpayments

1. Consumption. If the amount is not large, you can wait until it is within the credit card limit and use it directly for consumption next time. The overpayment will be deducted first from your credit card.

2. Cash transfers and overpayments can be directly transferred to our bank's debit card at the counter or prescribed self-service equipment, and handling fees may be incurred.

3. Withdraw cash. Generally, cash withdrawals by credit card will incur handling fees and interest, except for overpayments. The excess money deposited by credit card can be withdrawn at the counter. Generally, it must be withdrawn the next day after depositing or by requesting in person. Bring your ID card to apply.

The above is an introduction to what to do when the credit card is paid off and the refund is received. I hope it can help you. After the credit limit in your credit card is paid off, if you apply for a refund but it has not arrived, you can contact the merchant to see if the refund can be refunded to the bank card in your name.

What should I do if the credit card has been paid off but then refunded?

The credit card has been paid off but then refunded. You can contact customer service to solve the problem.

If you cannot solve the problem, you can report it and call the consumer protection contact number.

If a purchase is returned, you can contact the merchant for a credit card refund. The credit time depends on the merchant's return operation method, and the general time limit is within 15 working days.

Extended information

As long as the cardholder does have a refund transaction, he can apply to the credit card center, and the bank will manually track the refund and credit it into his account. If you have been charged a penalty interest, you can also call the bank to apply for exemption. As long as the situation is true, the bank can basically refund the interest.

The method of swiping a credit card for consumption is basically the same as the method of swiping a debit card for consumption, with only some minor differences. Please follow the following methods when swiping a credit card:

1. When swiping a credit card, please keep the credit card away from the user's sight to avoid misuse or theft of the card.

2. Do not sign blank or incomplete payment forms at will.

3. Before signing, please be sure to confirm whether the ++ and payment amount listed on the payment slip are correct, and pay attention to whether the consumption currency and uppercase and lowercase amounts are correct.

This is the end of the introduction on what to do if a credit card is refunded and what to do if a credit card is refunded. Did you find the information you need?