2. weekends and legal holidays are from 9: am to 17: pm, and business is not conducted on weekends and legal holidays.
bank card business
ICBC is the largest credit card issuer in China and one of the most complete credit card issuers. New products such as euro credit card, peony express business card, peony unionpay card, peony sports card and new peony transportation card have been launched one after another; Promote the construction of service system of business outlets, VIP customer service centers and other channels; Actively choose overseas institutions to issue cards as agents, and further strengthen cooperation with international card organizations.
at the end of p>27, the number of credit cards issued was 23.38 million, and the consumption was 161.9 billion yuan, which continued to maintain the leading market position in both card issuance and consumption. The credit card overdraft balance was 8.241 billion yuan, an increase of 59.5%.
telephone banking
in the 199s, ICBC took the lead in launching a unified telephone banking service in China, and successfully established a good service image of ICBC's telephone banking. ICBC's 95588 customer service hotline [3] serves the vast number of corporate and private customers. Whenever and wherever, citizens can easily enjoy a series of convenient, fast, 24-hour, 365-day, all-weather financial services from the bank by dialing the phone around them.
first, answer the business outlets and business hours.
second, answer the related business of telephone banking and online banking.
third, answer the credit card business consultation.
fourth, answer and seek advice.
ICBC's telephone banking not only has various businesses and powerful functions, but also has distinctive characteristics of the times and superior scientific and technological advantages.
1. Easy to use and operate: ICBC Telephone Banking organically combines automatic voice service with manual answering service, and you can enjoy the perfect unity of self-service voice service and warm manual service just by pressing the phone button.
2. Simple procedures and powerful functions: ICBC telephone banking is convenient to apply for. You only need to bring your valid certificate and ICBC passbook or bank card to the outlet to apply for opening an account, and enjoy the convenience of account management and efficient services of investment and financial management.
3. low cost, safety and reliability: ICBC telephone banking can handle most of the counter and online business, saving time and reducing costs. At the same time, ICBC adopts the most advanced computer telephony integration, so that you can use it with peace of mind.
4. Unified number and nationwide roaming: ICBC's telephone banking service number is 95588 in all provinces and cities in the Mainland and 21895588 in Hong Kong.