This is a Bank of Communications number, not a scam number.

If the bank calls the customer to verify their identity information, it is for the following two reasons:

1. To improve the customer’s personal information;

2. For The bank's counter-insurance requirements require further verification of customer information. Currently, banks provide two channels for improving and updating personal identity information: First, the bank’s electronic channels (mobile banking, online banking, WeChat banking, etc.).

Nowadays, most banks have mobile delivery systems for quick batch delivery. As long as the customer qualifications are relatively good, they can be approved and used in real time. However, if the customer's qualifications are average or there are other problems, the card may be rejected instantly or issued normally. For this group of customers who normally issue cards, the bank will conduct a manual review process to determine whether the customer has approved the card. Common questions include the following.

1. What is the full name of your company/unit?

The person from the bank’s credit review department asked the client what the name of the company was through phone review. If an applicant is hesitant and unable to explain, he or she is probably not an employee of the company. If this is true, the bank will not approve it. Even if he is really an employee of the unit and cannot answer, he will be deemed to be a non-employee of the unit. Therefore, you should remember every information you fill in clearly and be able to answer it at any time. Otherwise you will suffer a big loss once you call and ask.

2. Your company’s detailed address

For old employees, the detailed address of their company will be kept in mind. This may not be the case for new employees who have just arrived at work. If you don't know the detailed address of your company, it will be dangerous if you are unable to answer the question during the credit card review. As long as there is no answer, it will be considered as an agency affiliated unit. At least it will affect your failure to apply for a credit card in this city, and at worst it will affect your lifelong inability to apply for a credit card from this bank. Therefore, the company’s detailed address must be remembered clearly.

3. Your company’s landline phone number

The company’s landline phone number is the most frequently asked question in all bank letter interrogations. Because this question is simple and the easiest to verify whether the employee exists in the unit. If you are not an employee of the company, then the person applying for the credit card is probably not from the company. So no matter what, answer the questions truthfully. If the company has a landline, write it down, and then remember the company's landline number. If you don’t have a landline, don’t make it up, just tell the credit review customer service honestly. Because like China Guangfa Bank, if your company does not have a fixed telephone number, then you can fill in 8 zeros to replace the fixed telephone number.

4. Your work department and position

These questions are very simple questions, but they are really very important. If you did not apply for it yourself, you will know nothing about filling in these information. Even if it is filled in by you yourself, if you have exaggerated, the credit review department can use this answer to determine whether you are true or false. Sometimes you are obviously a salesperson and write about finance, so the letter reviewer will ask you a very professional question to test you. If you don't know how to do it, your secret will be revealed.