Hello, because you are not in person, you can't check it unless your mother knows the counter. Of course, you can also take your card and enter your password at the ATM to check it. If you want to tell me the way, you can only complain, that is, you have to help xxx check personal privacy privately and complain to the teller. You said that the credit card record is a credit report. PBOC can only check the credit report, but you have to go by yourself. You can ask me if you don't understand.