Card expiration, card locking, card freezing and account freezing may all lead to abnormal card status. It is recommended to contact the issuing bank of this card for details or handle it with the bank. If the bank doesn't handle it for you, you can call the local 12363 Consumer Finance Complaint Telephone of China People's Bank. Or verify that your ID information is out of date. If the certified ID card on the bank card expires, you need to upload a new ID card again.

1. What is flash payment?

"Flash payment" refers to the non-contact payment standard that meets the national financial standards. It uses non-contact (induction) mode to support the application functions such as debit and credit bookkeeping function and electronic cash function.

"Flash payment" is mainly used in fast food, vegetable market, scenic spots and public transportation, small fast payment and public services, concentrated use areas such as property communities and campuses, and some traditional merchants such as convenience stores and supermarkets.

Second, how to use flash payment?

Users use UnionPay financial IC card or NFC mobile phone with the function of "flash payment" on the contactless payment terminal that supports UnionPay "flash payment", and stick the card or mobile phone on POS and other machines with UnionPay "flash payment" logo by waving the card. When they hear a beep, they can successfully complete the payment without entering a password and signature. The operation mode is similar to bus swipe card.

3. What is a financial IC card electronic cash account?

The electronic cash account in the UnionPay financial ic card issued by the bank is an account set up for the convenience of cardholders to spend a small amount of money quickly. The process of using the card is similar to that of the bus IC card, and fast payment can be realized by "waving the card" without entering the password and signature. It can be consumed in a specific consumption environment, such as small supermarkets, fast food restaurants, pharmacies, transportation, gyms, hospitals and other equipment with electronic cash consumption. The funds in the electronic cash account are anonymous, and no loss is reported.

4. How to check the electronic cash balance of financial ic card?

E-cash balance can be queried through bank ATM, POS and NFC mobile APP, and it can be operated offline without entering a password.