To stop using CCB's credit card, you can choose to cancel the card and go to the bank to find a staff member. The process is as follows:
1. Cardholders need to cancel their cards to Chen Qing Customer Service and fill in the corresponding application form for account cancellation. Customer service can cancel the card after verifying the identity information of the cardholder. However, if the credit card has arrears, including annual fees and handling fees, you need to pay off the corresponding arrears before you can cancel the card.
2. You can directly call CCB's credit card hotline 8008200588 (transfer to labor) or call 95533 (transfer to credit card customer service), and then directly apply to customer service for card cancellation. And provide your own relevant identity information so that customer service can check the information.
If you explain your own situation, from the customer's point of view, CCB should cancel the card immediately. I wish you an early solution to this trouble.