Work summary of securities company employees 1

I joined the "BOCI Securities Harbin Sales Department" on April 24, 20--20 and served as the lobby As a manager, first of all, I would like to thank leaders and colleagues at all levels for their help and support, and thank the company for providing me with a healthy development and learning space. In the past eight months of practical work, I was attracted by the professional charm of the position itself, which requires me to serve customers with a smile, answer questions carefully, patiently answer questions, and possess professional professional knowledge reserves. The position itself also provides a high-quality platform for me to fully demonstrate my work ability and personal charm.

Since I have been the lobby manager of "BOCI Harbin Sales Department", I have tried my best to make every customer feel my smile, my enthusiasm and my professionalism in my work. , making every customer feel at home. In the past eight months of work, I have come into contact with a lot of stock investors. I found that most of the customers who come to handle business every day do not often write, and there are also many elderly people, so I must always prepare a blank piece of paper for those who cannot write. The client writes a sample, prepare spectacles for the elderly and sometimes speak louder to avoid miscommunication caused by the elderly's poor vision and hearing.

The company will undergo renovations in the second half of the year, which adds a certain degree of difficulty to the work. The renovations are not only loud, but also have loud echoes. There is also a pungent smell of paint, plus the insulation facilities in the lobby on the first floor. It was not good enough, causing customers to complain many times, but what is gratifying is that no customer has made any related complaints because of this. In addition to the basic essential work of the lobby manager, I also adhere to the work tenet of one person with multiple posts. In addition to being mainly responsible for guiding customers to fill in documents, I also have five other auxiliary tasks in my spare time and after the market closes:

1Mobile phone Software download: Since the leader gave me this business, I have been checking it on the first floor. Unless there is something special, as long as the customer does not fill in the form, I will directly download the software. After more than half a year of mobile phone software Download, now almost all types of mobile phones can quickly download software, which brings great convenience to customers' stock trading.

2 Installment business: The 20-year installment business has attracted many high-quality customers in a period of time. I am mainly responsible for explaining the customers’ installment business, providing guidance on settling in and filling out forms; reminding and helping software companies such as Compass The staff will make an account opening appointment; fill in and organize the Bank of China credit card application form; and subsequently inquire about the financial situation of the customers who handle the installment business, and hand over the list of qualified customers to the relevant staff at the counter. With the cooperation of the counter staff, the qualified customers will be The credit card applicant's asset certificate is printed out, and finally the complete set of credit card application documents is handed over to the next process staff member.

3 Mailing of emails: I will contact the courier company to mail all the work emails of the unit in a timely manner, and each email has an electronic backup to facilitate the search and data recovery of lost emails. At the end of 2011, because the headquarters required proof of return visits, about 200 registered letters needed to be mailed every month. Due to the large volume of mail, we could only take the bus to a large post office after closing to handle related business.

4 Contact person for customer introduction of Bank of China: Serving the group’s development strategic plan according to the company’s three-year development plan, relying on commercial banking business and resources. Committed to being an important business unit that is “professional, capable and distinctive”, our business department has actively conducted effective business dealings with Bank of China. I am honored to serve as the customer introduction contact for Bank of China, helping customers transferred by Bank of China employees to handle business smoothly.

5. Tracking, statistics and effective account settlement of customers transferred by Bank of China: Each customer transferred by Bank of China will be recorded in the corresponding spreadsheet according to the name of the Bank of China branch where it is located. Follow-up and inquiry are carried out once a month. Once there is a valid account, the list of valid accounts will be counted. After the leader signs it, the voucher will be handed over to the finance department for later payment matters.

In addition to doing a good job within the scope of my work, I also always adhere to the service tenet of striving to provide customers with high-quality, professional, and diversified investment banking services, and adhere to a smiling, meticulous, and patient service attitude. Well received by customers.

At work, I always maintain a positive and upward work attitude and working principles, and always insist on completing the study plan of professional knowledge every day, and successfully passed the "Securities Basics" exam subject in the securities industry examination. In my future studies I will continue to work hard and strive to pass all the next securities exams. While doing our job well, we provide customers with more comprehensive securities knowledge, more accurate securities information, and more professional investment advice.

Service work is not just about smiling facial engineering in a broad sense. I believe that sincere communication with customers and providing customers with considerate, meticulous and thoughtful services is the true meaning and value of service. I once ranked among the top five in the annual evaluation of China Merchants Bank. My work awareness, service attitude, and overall performance have been fully recognized by superiors, colleagues, and customers. Through further study and work at the Harbin Sales Department of BOCI Securities, I believe that my work ability and my own value are in a state of continuous improvement. Always maintain a "war-ready state" in terms of work attitude, constantly enrich professional knowledge, continue to provide quality services, and continue to humbly accept suggestions from all parties and make corrections. In daily work, regardless of any investment clients, he is able to deal with any temporary situation with ease. He always maintains a good communication mode with clients and has won unanimous praise from clients.

However, due to the short time I have been working in the industry, I am not very proficient in professional skills. I cannot provide comprehensive answers to the individual professional questions raised by some customers on my own. I will continue to improve my work in the future. If there are any shortcomings, face all the following work content as early as possible with the best professional status and work enthusiasm.

Summary of work report of securities company employees 2

Looking back on the work of the past six months, I have not done well enough in many aspects.

First, in the continuous decline of the market, most customers were stuck, especially when it fell below 2300 points, customers complained a lot, and I gradually lost the courage to develop new customers. The return visit was not very timely, but the service is still ongoing. This is also the biggest problem faced.

Second, in terms of product sales, it did not do well enough. It only sold 470,000 products a year. We have not done a good job in the company's transformation, so we will redouble our efforts in the future.

Third, there is insufficient professional knowledge, and some questions asked by customers cannot be answered in a timely and good manner.

Fourth, the company does not know the developed customers very well, the customer’s risk tolerance is not clear, and the customer’s asset allocation cannot be provided with reasonable suggestions.

Fifth, the relationship with the bank was not well handled, so few of my former clients were introduced by the bank.

In view of the above, I have decided to work hard in the following aspects in the new year.

First, in the later stage, focus on learning and mastering the financial products launched by the company, and then recommend them to customers. Now that Tianfu Express has been launched, you can use it to serve customers later, promote Tianfu Express to potential customers, and attract customers. Use the company's strength to serve customers well and allow customers to operate steadily despite the weakness. After the customer makes a profit or recognizes the company's services, ask for a referral and ask the customer to introduce their friends who are involved in stocks.

Second, strengthen the study of marketing technology. To keep up with the pace of the company, my goal in the new year is to sell 20.15 million financial products.

Third, understand the needs of customers and recommend customers to allocate different assets according to their different risk tolerances and market conditions, such as: stocks, funds, margin trading, currency funds, and short-term financial management by banks.

Fourth, maintain a good relationship with the bank and ask the bank for customer introductions at critical times.

20-- is about to pass away, but 20-- is right in front of you and me. I believe that only those who take the initiative will have a chance of success. Let us work hard together to complete our achievements. To create your own glory. I wish that our big family of sales department will become more and more prosperous, and I also wish that everyone’s performance will get better and better.

Summary of work report of securities company employees 3

Hello everyone! Time flies, and before you know it, the promising 20-year period will come to a successful end. Looking back at 20 years of work, there is the joy of harvest, the hardship of working with the team, and also the melancholy when encountering difficulties and setbacks. Overall, it has been a pleasant six months at Galaxy Securities.

Thanks to Galaxy Securities for providing a good stage for my future development.

I officially joined Galaxy Securities in August 2020. Looking back on my work in the past six months, under the correct leadership of my superiors, I conscientiously implemented the company's operating guiding ideology and various policies. I have always regarded loyalty to duty and the courage to innovate as my basic work requirements. With the support of superior leaders and the cooperation of relevant colleagues, I have successfully completed my assigned tasks and achieved good results.

1. Work performance and practices in 20 years

1. Recruitment work. There are currently 6 account managers being recruited, 6 opened accounts, 5 active accounts, 156 online business halls, and Galaxy 99 fund sales of 100,000.

2. Development Bank outlets. First, I printed a list of all the branch addresses of China Construction Bank, and then went to find the lobby managers of those banks that did not have branches. Find the branch manager through them and discuss cooperation. Then talk to the branch directors about how our business has just developed to this place, and talk about the benefits it can bring to them. As of December, I have developed *** bank branches.

3. New employee training. Through training, their communication skills, coordination skills, teamwork spirit and learning ability, as well as professional securities knowledge, customer sales experience and market development awareness have been improved.

4. Daily assessment of account managers. Developed an assessment and evaluation form for the daily work of account managers to evaluate their regular work, promote their promotion of the company's new products and new businesses, publicity activities and organize "investment report meetings" for new customers and various customer networking activities, and participate in Conduct various customer return visits in the sales department, and participate in various trainings organized by the company, sales department and resident banks.

5. Management team. Since joining the company, I have learned that one person’s ability is limited relative to the strength of the team. Regarding our work content, only through the company’s platform and collaboration between teams can we develop more customers and create greater success. wealth. Strengthen work order management focusing on strict attendance and customized management. Strictly implement the attendance and three-meeting system to keep employees in good working condition and prevent laxity in thinking. Insist on holding summary and evaluation meetings every week to comment on the main work, and promptly talk to and supervise employees with problems.

Organize employees to find problems and deficiencies in business operation processes and execution systems based on their job responsibilities, and make timely rectifications. Pay attention to communication with employees and implement key tasks to every employee in a timely manner. Employees are required to actively search for customer resources, mobilize their comprehensive potential, strive to improve their execution level, complete their assigned tasks to the best of their ability, promote employees to be consistent with the bank in thoughts and actions, and strengthen team cohesion. Take advantage of various opportunities and conditions to meet and communicate directly with salespeople. Treat salespeople with sisterly status and affection, and pass on the company's culture, concepts and development prospects to them.

2. Work plan for 20-2019

(1) Do a good job in various key tasks in a timely manner

20-2020 is coming. In the new year Throughout the year, I will still go all out, continue to grow and develop, continue to surpass myself, continue to carry forward the spirit of hard work and courage, climb to new heights, live up to the trust and expectations of my superiors, and contribute my own efforts to the development of the company. strength. Continue to emancipate the mind, change concepts, proceed from reality, think innovatively, and formulate targeted and operable measures to address urgent and difficult problems at work to effectively solve practical problems at work. Carry out information statistics work in a timely manner to provide leaders and colleagues with comprehensive and accurate business information. Closely focus on the company's business goals and play the role of regional manager. Do a good job in recruitment, development of bank branches, new employee training, daily assessment of account managers, management team, etc.

(2) Although the work in 20-20 has achieved some results, there are still many shortcomings

1. The securities business still needs to be understood in depth and comprehensively.

2. Network knowledge and practical ability need to be strengthened.

3. In the future work and study, we must continue to learn new business and new knowledge, so as to continuously update knowledge.

(3) Rectification measures

1. Pay attention to the accumulation of knowledge and skills, study hard, and grow while learning and practicing

2. Strengthen network skills Study and have the opportunity to participate in more relevant trainings.

3. Be good at summarizing at work, focusing on sorting out solutions to typical and key problems and forming documents. We hope that the department will strengthen communication and supervision in this regard.

4. Actively seek opportunities for new business engineering testing and implementation, and learn through practice.

5. Strengthen communication with everyone.

There will be opportunities and competitions waiting for me next year, and I am secretly encouraging myself. To stand firm in the competition. Be down-to-earth and look beyond the small circle around you. You must focus on the overall situation and future development. New beginning, new hope. Standing at the starting point of 2020, let us be full of confidence and march towards our set goals with a clearer mind, stronger fighting spirit, more vigorous attitude, more diligent and dedicated spirit and more energy! I believe , under the leadership of the head office and through the joint efforts of all employees, the 20-year work will definitely achieve good results and make our due contribution to the overall development of Galaxy Securities.

Based on the above-mentioned job report and integrity report, I invite leaders and comrades to comment. I welcome your valuable opinions on my work. I would like to take this opportunity to express my sincere thanks to General Manager Hu, Marketing Director Deng, and all the staff who have strongly supported me in my work. I would like to express my sincere gratitude to senior leaders and comrades.

Summary of work report of securities company employees 4

Under the correct leadership of the company, I closely follow the pace of the company's leadership team and focus on the work goals of compliance management and standardized services. I worked conscientiously and hard on my post, completed various tasks well, and achieved certain results. Next, according to the arrangements and requirements of the superior leadership, I will make the following report to my leaders and comrades on my performance of duties this year. If there is anything inappropriate, please criticize and correct it:

1. Study hard, improve political and ideological awareness and Business work level

This year, I have seriously studied the Scientific Outlook on Development, improved my political and ideological awareness, been ideologically consistent with the company, strengthened my ideals and beliefs, established a correct world outlook, outlook on life and values, and established a service Thoughts and selfless dedication. In addition to studying political theory at work, my focus is to learn the company's various systems, work disciplines and business knowledge, improve my business work level, and learn deeply and thoroughly, master it in my mind, and apply it to actual work. Lay a solid foundation for yourself to do your job well.

2. Work hard and complete various tasks

I am responsible for the approval and distribution of electronic processes. These tasks are ordinary and mundane, but also very important, trivial and complicated. I stood on the company's side, faithfully performed my duties, worked hard, overcame one by one, often worked overtime, and tried my best to do my job well. I was not afraid of hard work, never complained, achieved good work results, and promoted the healthy continuation of the company's business. develop. Throughout the year, we completed the approval and review work for 69 sales departments. Finally, we carefully organized and archived approximately 2,000 pieces of approval materials for future reference and use.

3. Enhance work responsibility, improve business capabilities, and do a good job in the administrative promotion post

In 20---20 years, as a staff member of the administrative promotion post, I have improved my work by strengthening my work Sense of responsibility, improve business capabilities and enrich experience in electronic process approval. Do your own work well, specifically in three aspects: first, have a strong sense of professionalism and responsibility, have high standards and strict requirements for yourself, take the overall situation into consideration, and do not care about gains and losses; work hard and without complaint, Work actively, do not be picky, avoid the important and take the easy, do every job with all your heart, and complete it on time and with high quality; secondly, take the sales department as the center, provide careful and thoughtful service to the sales department, and the sales department must understand the consultation matters , I will answer them one by one and make sure the sales department understands them. If the sales department asks me to help them, I will do it for them enthusiastically, conscientiously and responsibly. I have gained the trust and satisfaction of the sales department through my high-quality services, and have a good evaluation of my work; third, I pay attention to accumulating work experience, and master the actual work situation through the analysis of the work of the sales department and electronic process approval work, and improve Use your own work experience to do every job well and ensure that there are no mistakes.

At the same time, we analyze the opportunities and challenges existing in securities work, strive to create a new situation in securities work, and are willing to make unremitting efforts for the development of securities companies.

In 20---, I have worked hard and hard. Although I have achieved good work results, compared with the company's requirements, there are still some shortcomings and gaps, and I need to continue to work hard and improve. In the future, I will continue to strengthen my studies, comprehensively improve my overall quality, pursue a pragmatic work style, and work with innovative development ideas, work hard, overcome difficulties, and improve the administrative promotion post and various electronic process approval and distribution work to A new level, to make my due contribution to the development of the company.

My work report is finished, thank you all!

Securities company employee work summary 5

20--20 is a year when our marketing department meets the challenges , is also a pioneering year for our marketing department. Facing the complicated securities market situation, our marketing team, under the leadership of the headquarters and sales department, has faced difficulties, boldly innovated, overcome difficulties, expanded business, and made business work A new breakthrough has been achieved. As the person in charge of the marketing department, I conscientiously implemented the various guidelines and policies issued by my superiors. I always adhered to the focus on economic benefits, strengthened department management, kept my feet on the ground, continued to learn, and successfully completed various tasks assigned by the company. For this indicator task, I will now report my work, thoughts, study and other aspects over the past year as follows, please review it by the leaders:

1. In-depth study and strengthen ideological construction:

January of this year Until September, I worked as the computer department manager and deputy manager of the customer service department. From October to December, I worked as the marketing department manager. Over the past year, when faced with job changes, I have been able to adjust my mentality in a timely manner and actively absorb the key points of the new position so that I can be qualified for my job. Ideologically, I have always maintained advanced concepts, and can be consistent with superior leaders. I can also consciously improve my political theory and ideological quality through learning, take the lead in setting an example, and be a good team leader. At work, I can strictly abide by the company's rules and regulations, respect leadership, unite comrades, strengthen communication with a down-to-earth work style and a serious and responsible work attitude, and learn from others' strengths to make up for my own shortcomings. In terms of study, I always insist on "listen more, see more, ask more, and think more". In addition to taking the time to learn relevant business knowledge, I also actively participate in various learning activities organized by our company, and truly achieve the goal of using my knowledge. Improve your service capabilities and practical skills through your own practical actions. In terms of management, we do not overstep our authority or offside, do not delay or be ambiguous in our work, do not hand over or suppress conflicts, and do not avoid or shirk responsibilities. It has truly made the leaders feel at ease, the superiors and subordinates are satisfied, and all employees are satisfied, maintaining a harmonious working atmosphere and forming a harmonious and tacit working atmosphere.

2. Be pragmatic and do your job actively:

This year, in the face of changes in various fiscal policies, the securities market will also be turbulent. In such a complex situation, I actively adapted to new changes. This year, I mainly did the following work:

First, recruit elites and strengthen training to cultivate all-round talents: This year, our company* ** held 7 large-scale job fairs, and through these forms of recruitment, ** absorbed new people, laying a certain foundation for the company's development.

The second is to increase training intensity: First, through various marketing skills training, strengthen the improvement of marketing personnel's skills and abilities. The second is to carry out professional skills training through various forms of activities. The third is to actively formulate new marketing directions and goals through understanding the company's products. The fourth is to actively carry out follow-up training for the annual inspection of professional certificates. Through these forms of training, the allocation of human resources in our sales department and the reasonable arrangement and implementation of the overall training plan have initially become systematic and effective.

The third is to innovate marketing concepts to form a win-win situation: this year, on the basis of consolidating the bank’s traditional marketing channels, we innovated our inherent ideas. First, we tried to build into communities, markets and other channels, and achieved certain results. Achievements: In the first half of the year, there were 2 new bank outlets of Agricultural Bank of China, 2 of China Construction Bank, 1 of Bank of China, 1 of China Merchants Bank, 1 of Industrial Bank, and 3 of Bank of Wenzhou.

The second is to continue to strengthen in-depth cooperation with old branches. It not only successfully completed comprehensive cooperation with ICBC and Agricultural Bank of China, but also promoted the implementation of three management tasks while promoting product sales, establishing a win-win cooperation with bank channels. situation.

The fourth is to strengthen risk control and compliance management. This year, we will do a good job in risk control and compliance management from the following aspects: First, we will actively carry out relevant training activities to strengthen the compliance and risk awareness of marketing personnel. The second is to call on all employees to carry out risk self-examination through self-examination of practice risks, self-examination of online marketing, comparison and verification of customer information, and self-examination and self-correction of special marketing activities. During the self-examination activities, a total of 100 persons found to have violated regulations - -name and make it public.

3. 20--Work Ideas:

Although we have achieved certain results this year, we are still looking for some shortcomings. Next year, I will start from the following aspects to increase Great work intensity:

1. Ideological and political aspects: In the next year, I will continue to increase my study efforts, strive to absorb more professional theoretical knowledge, and actively pay attention to grasp any trends related to economic policies, and strive to The team takes the team to another level.

2. In terms of team building: First, the sales department continues to follow the path of team building, because the marketing department has just completed the initial team structure, so stabilizing the team structure and making the team bigger and stronger is team building. The top priority of the next phase of the task.

The second is to continue to do a good job in personnel construction: in order to introduce and retain outstanding personnel under the company's salary improvement and continuous improvement of welfare benefits, we will increase the introduction of marketing department personnel and carry out a survival of the fittest mechanism to strive for Develop and strengthen my marketing team in stability. The third is to strengthen teamwork and building: At present, our marketing department focuses on working alone and developing customers alone, which has resulted in a disconnect between new and old team members and a gap in levels. In 20-20, we will establish a cooperation mechanism and build a cooperative development situation in which old team members lead new team members and new team members take over the old team members.

3. Marketing tasks: The overall performance of the marketing department this year is not ideal. In order to successfully complete next year's target tasks, our department will do the following: First, continue to increase cooperation with bank channels efforts, and use daily three-management development to ensure the marketing tasks of the company's financial products, changing from passive to active. The second is to continue to explore in-depth cooperation with the bank's various businesses, seize every opportunity, and achieve a win-win situation. The third is to adhere to the direction of multi-channel development, continue to try team building for global marketing, insist on multi-channel development, and achieve both marketing and publicity effects. The fourth is to increase the marketing efforts of IB business and develop new channels to break the dilemma.

In general, over the past 20 years, under the guidance and supervision of my company's leaders, my work has achieved good results. However, compared with the work requirements in the new era, we still need to continue to work hard and improve. In the future, I will continue to strengthen my studies, master the necessary knowledge and skills to do a good job, pursue a realistic and pragmatic work style, and work hard with innovative and developmental work ideas to raise my work to a new level and strive for new results. , make new contributions.

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