Why do banks outsource collection?
1. Reduce your risk
As we all know, in the overdue period of nearly three months, the bank's collection efforts are very low. Most banks require that as long as there are more than two effective collections within three months, the effect of this collection will be very low. But we can't help it if the effect is low, and banks dare not carry out high-intensity collection. After all, for institutions like banks, they dare not touch these red lines easily. So at this time, an institution is needed to replace this behavior, and the third-party institution just meets this requirement.
2. Maintain your own image
As we all know, in the process of collection, the collection staff will use some violent collection methods, and the bank decides not to touch them. However, if they don't use them, it will be difficult to recover many debts, so some collection behaviors are what the bank wants to do but can't do, so it can only be entrusted to others. At the same time, some impacts generated in the collection process will also be shared with third-party organizations.
3. Reduction of internal posts
We know that banks have a complete departmental system, and collection is only a small department. As we all know, collection is a very complicated matter, which requires a lot of time and manpower, and the bank will definitely not allow this to happen. The emergence of third-party organizations just solved this problem.
Bank credit card payment method:
First, short message collection. Mainly for the cardholder's early and overdue repayment behavior, usually 7 to 15 days overdue. SMS mainly plays the role of reminder.
Second, telephone collection. Call to remind repayment mainly for overdue behaviors that are more than 30 days and more than one billing cycle.
Third, door-to-door collection. Mainly overdue for more than 90 days, the bank will arrange the collection staff to collect the repayment at the cardholder's residence or work address.
Fourth, the court sued. Mainly more than half a year overdue, the bank will apply to the court to sue the cardholder for repayment.
Fifth, outsourcing collection. Mainly for overdue 1 year or more, the bank packages and discounts overdue funds to the outsourcing collection company, which is responsible for overdue debt collection.
That's all. I hope it helps you.