The loss reporting fee will be charged for the loss reporting of activated cards, and the loss reporting of inactive cards is free. The loss reporting fee is 40 yuan RMB per card (some special cards are free).

The above contents are for your reference. Please refer to the actual business regulations.

If you have any questions, please contact online customer service of Bank of China.

You are cordially invited to download and use China Bank Mobile Banking APP or China Bank Cross-border GO APP to handle related business.