Yes.

12345 is the government service convenience hotline (referred to as 12345 hotline), which refers to the dedicated hotline established by the people's governments of various cities and towns. The public service platform that accepts hotline matters provides "7×24" manual services. The 12345 hotline can improve the level of serving the people, promote administration according to law, innovate social governance, and safeguard the legitimate rights and interests of natural persons, legal persons and other organizations.