My Guangfa Credit Card has been lost, what should I do?

If your credit card is lost, you should report the loss promptly and apply for a new card.

1. There are two ways to report loss: reporting loss by phone and reporting loss at bank branches.

2. Fees for reporting loss and re-issuing a new card: The handling fee for reporting the loss of a Guangfa Bank credit card is 50 yuan per time, free for platinum and above customers;

3. After re-applying for a new card, If it has changed, then the transactions related to the previously lost credit card should be transferred when they should be transferred, and modified if they should be modified.

How to report the loss and reissue of Guangfa Bank credit card? How much does it cost to report a loss and replace it?

Because sometimes people often make mistakes when using credit cards, so people often accidentally lose or damage their credit cards, which leads to a lot of people going to the bank to report the loss and replace it. Therefore, people are very concerned about the information related to credit card loss and replacement. For example, someone asked not long ago: How to report the loss and reissue a Guangfa Bank credit card? How much does it cost to report a loss and replace it?

How to report the loss and reissue of Guangfa Bank credit card?

1. Customer service hotline processing

You can call China Guangfa Bank’s customer service hotline at 400-830-8003 or 95508. After dialing, apply to the customer service staff for the loss report business through manual service. That’s it. It should be noted that the loss report handled through the customer service phone is a temporary loss report, and you can go to the bank counter to cancel the report. Generally, you can apply for a new card 7 days after reporting the loss.

2. Loss report at bank counter

Guangfa Bank does not support online loss report and reissue business, so if you want to make a formal loss report, you must bring your ID card with you. Ask the staff at the bank counter to handle the loss report and reissue business.

How much does it cost to reissue a Guangfa Bank credit card if it is reported lost?

1. Loss report fee

The loss report fee of Guangfa Bank credit card will be deducted directly from your account when you handle the loss report business. Generally, the loss report fee of Guangfa Bank credit card is per The card costs about 35 yuan.

2. Reissue fee

The reissue fee for Guangfa Bank credit card is 15 yuan per card. After applying for a new card, you can usually receive the new card within a week.

The above is the answer to "How to report the loss and reissue of a Guangfa Bank credit card? How much does it cost to report the loss and reissue?" Because Guangfa Bank does not support the online loss report and reissue of credit cards, so you can either do it verbally over the phone Report the loss and then go to the bank counter to reissue it, or go directly to the bank counter to report the loss and reissue it.

What should I do if I lose my Guangfa credit card?

Report the loss of Guangfa Bank credit card: When you find that your Guangfa card has been lost, stolen or used fraudulently, please immediately call Guangfa Bank’s 24-hour customer service hotline 95508 to apply for loss report. After the bank confirms the customer’s identity, report the loss Effective immediately. For losses caused by misappropriation within 48 hours before reporting the loss of a Guangfa card after it is lost or stolen, customers can apply to the bank for compensation according to the detailed rules and application process of the lost card protection function of the Guangfa card.

Guangfa Bank Credit Card Replacement: If your card is broken or the magnetic strip is damaged, please call the Guangfa Bank Credit Card 24-hour customer service hotline to apply for a replacement card and pay the replacement fee. If an emergency card replacement service is required, an emergency card issuance fee will be charged, and the new card can be collected within 1-3 working days. There are charging standards for Guangfa Bank credit card replacement. Users need to pay a reissue fee when replacing their cards. If express delivery is required, they also need to pay an express handling fee. The express handling fee is charged based on the number of transactions. The charging standard is RMB20/USD3/HKD25 (Platinum). Card, Unlimited Card/World Card are exempt from express handling fees).