Yes, if a China Merchants Bank credit card is lost or damaged, it can be reported as lost and reissued.

1. Report the loss of your China Merchants Bank credit card

If your China Merchants Bank credit card is accidentally lost, please call the China Merchants Bank credit card hotline: 400-820-5555, select "Report the loss of your credit card" and contact When the China Merchants Bank credit card customer service requests a loss report, the customer service will ask you to provide your ID number and name for verification. Once the verification is passed, your credit card can be reported as lost.

Reporting the loss of China Merchants Bank credit cards is a fee-based service. The fee for reporting the loss is RMB 60 per card. If you need to apply for a new card after reporting the loss, you will need to pay an additional fee of RMB 15 per card for the replacement. The credit card will be mailed to your billing address in about ten working days. If express delivery is required, a 20 yuan express fee will be charged.

Warm reminder: The number of a new card issued after reporting the loss of a China Merchants Bank credit card is different from the original card. If you have set up the automatic repayment function in advance, you will need to change the associated card number after receiving the new card.

2. China Merchants Bank Credit Card Replacement

When your credit card cannot be used due to damage, breakage, blurred signature or change, or degaussing of the magnetic strip, please call China Merchants Bank. Credit card customer service hotline: 4008205555. After completing the identity verification in the voice system, select "9" to transfer the service specialist to replenish the card for you. The handling fee is 15 yuan per card.

Tip: After you receive the new card and complete the card opening process, please cut off the old card and destroy it immediately to ensure your rights.