How to cancel and report the loss of Everbright Bank's credit card

step

1, credit card cancellation

2. You can call the 24-hour customer service hotline of China Everbright Bank to apply for card cancellation. When you cancel your card, you can't owe money on the account. And in order to ensure the security of the account, the card must be taken with you when you sell it by phone. If you lose your card, you can only cancel it at the outlet counter.

Step 3 report the loss of a credit card

4. If your credit card is accidentally lost or stolen, please call the global customer service hotline of China Everbright Bank immediately: 4007-888-888 5. Go through the declaration formalities.

6. Credit card replacement

7. When your credit card cannot be used due to damage, breakage, blurred or altered signature, demagnetization of magnetic stripe, etc., please call the customer service hotline of China Everbright Bank at 4007-888-888zhi.

8. Credit card replacement

9. China Everbright Bank provides you with automatic card replacement service upon expiration. If you don't want to apply for a new card when it expires, please inform the bank one month before the card expires.