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My China Southern Pearl Card has been spent many times. Why is there no mileage accumulation?
Is your China Southern Pearl Card a credit card? Or an air mileage card?

If it is a credit card, you need to convert your credit card points into mileage, unless you set up automatic charging.

Some (few) credit cards are not mileage, such as online shopping.

If it is an air mileage card, you may need to be informed when issuing the ticket.

I suggest you consult China Southern Airlines. Their answer is the most official.