Our bank's credit card will be mailed to your mailing address registered with our bank by express delivery. The mailing time will be approximately 3-5 working days. If you do not receive the card for a long time, it is recommended that you call the customer service hotline 4006695566 and select No. 0 to transfer to manual service for enquiry. Our bank's credit cards are all sent by express delivery (home delivery/EMS), gold card, regular card, platinum card in 17 branches (Beijing, Tianjin, Hebei, Shanxi, Inner Mongolia, Liaoning, Dalian, Jilin, Heilongjiang, Jiangxi, Shandong, Qingdao, Henan, Guangxi, Guizhou, Shaanxi, Chongqing) will be mailed by home delivery. Platinum cards, American Express cards, and unlimited cards from non-17 branches will be mailed by EMS, and the bank will bear the cost. You can call our credit card customer service hotline 4006695566 and select No. 0 to transfer to manual service to check the card mailing number.

The above content is for your reference, please refer to actual business regulations.

If you have any questions, please feel free to consult Bank of China’s online customer service.

You are sincerely invited to download and use Bank of China Mobile Banking APP or Bank of China Cross-border GO APP to handle related businesses.