How to report the loss of Minsheng Bank credit card online

The loss reporting operation generally does not provide a method for users to operate independently through the Internet, and Minsheng is no exception.

Please call the customer service number of Minsheng Bank to report the loss. For mobile phones, dial 4006695568 or 95568. For landlines or PHS, please dial 8008108008. Customer service will help you with the corresponding operations after verifying your identity. No need to provide any information

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How to report the loss of Minsheng Bank credit card?

If your credit card has been stolen, you should apply for a loss report as soon as possible. There are two ways to report the loss:

1. If your credit card is lost outside and there is a bank near you, it is quick and easy to go directly to the bank to apply for a loss report. It is simple to report the loss in person with your ID card.

2. If you find that your credit card is lost, you can call Minsheng Bank’s 24-hour customer service hotline, explain the situation to the customer service staff, provide your basic information, apply for a loss report and apply for a new card. Remind all cardholders that there is a 50 yuan fee for reporting the loss of a Minsheng Bank credit card.

The best way to lose your Minsheng Bank credit card

Just report the loss and get a replacement.

Apply for loss report at the bank counter

The card owner should bring his or her ID card/temporary ID card to the counter of the issuing bank to apply for loss report;

Report the loss by phone

< p>Call the bank’s customer service hotline to apply for a loss report, and you need to provide the card owner’s ID number. Generally, this is a verbal loss report, which is only valid for a few days. In the end, you still need to go to the bank counter to report the loss. Reporting loss over the phone is faster. You can report loss over the phone first and then go to the bank counter to report loss;

Report loss through online banking

If the bank card has online banking enabled, some banks can apply for loss reporting through online banking. .

Notes on reporting the loss of bank cards:

Banks usually charge a handling fee for reporting loss, and different banks charge different fees. You need a bank card to report the loss. If you forget it, you can check it at the card-issuing bank with your ID card. You need to report the loss first, apply for a new card after a certain period, and you can only withdraw money after getting the new card.

Specific steps to reissue a bank card:

Call the bank card service number, explain the situation, and report the loss verbally;

Go to the bank with your ID card one week later Apply for a replacement card.

My Minsheng Bank credit card is lost, what should I do?

According to Article 63 of the "China Minsheng Bank Credit Card (Personal Card) Agreement":

Cardholders should properly keep their credit card and password in person and use it with caution. It may not be lent or allowed to be used or kept by others.

After the card is lost, damaged or the password is leaked, the cardholder should take effective measures in a timely manner and call the Bank's credit card service hotline, online banking, mobile banking and other electronic banks, or go to a business outlet or obtain approval from the Bank. Go through the credit card account loss reporting procedures through other channels and pay the handling fee. Once the loss reporting procedures are completed, the loss reporting will take effect immediately.

The cardholder is responsible for the risks and losses caused by others using the card, forging signatures, using passwords and verification factors before the loss report takes effect, but the bank has any faults stipulated in laws and regulations or is inconsistent with the cardholder. Unless otherwise agreed by the cardholder; the cardholder is not responsible for the transactions that occur with the credit card after the loss report takes effect, unless the cardholder commits fraud, colludes with others to defraud, or has other dishonest behaviors in the transaction.

Therefore, if you lose your Minsheng Bank credit card, you should contact the bank staff to report the loss.

Extended information

Precautions for using bank cards

1. When entering the password, be careful to cover it with your hands. If you find the password shield and card entry protection of the ATM machine, If there is an abnormality in the slot, for safety reasons, do not use it and inform the bank immediately;

2. To prevent fake ATM machines, customers should try to choose self-service banks with obvious signs and monitor the bank’s video Do not use ATM machines;

3. It is best to store bank cards and ID cards separately, do not lend bank cards to others, and do not disclose bank cards and passwords at will;

4. Swipe cards When making purchases, do not let the bank card out of sight, pay attention to the number of times the cashier swipes the card, and when you get the purchase order and card, check whether the amount on the purchase order is correct and whether it is your own card;

5. Activate the mobile phone SMS service to keep track of account changes. Once abnormal transactions are discovered, call the bank immediately to report the loss;

6. If you suspect that funds have been stolen, you should immediately call the bank customer service number and verify the bank card. Account losses are reported promptly.