1. If the status is abnormal due to the expiration of the ID card information reserved by the user in Shanghai Pudong Development Bank, the user needs to bring the ID card to the business outlet to update the identity information;

2. If the password of the bank card is entered incorrectly for more than 3 consecutive times, the user needs to bring his ID card and bank card to the counter of Shanghai Pudong Development Bank to unlock it;

3. If the bank card transaction is frequently suspected of money laundering by the bank, the user needs to go to the bank to explain the funds of the bank card;

4. If the bank card is frozen due to a legal case, it is necessary to deal with the relevant cases before the Pudong Development Bank Card can return to normal.