It depends on how many times you have dialed the wrong number. Usually, if you make a mistake three times, it will be locked, but this is only temporary. It will be unlocked automatically after 24 hours. You can try again tomorrow. If not, reset the password.

Cardholders can use the reserved fixed telephone or mobile phone to call the 24-hour customer service hotline of Industrial Bank to modify the credit card password of Industrial Bank. If you are a customer who uses an ID card to apply for a credit card, you can change the password through customer service phone. If you don't use your ID card, you can change the password of Industrial Bank's credit card by transferring money manually and being prompted by the bank customer service staff when setting the password for the first time. Cardholders can also change their credit card passwords through the ATM of Industrial Bank, outlets or online banking of Industrial Bank. Of course, if you use your ID card, you can also call the bank customer service at any time and modify the Industrial Bank credit card password according to the voice prompts.