Cardholders can check the points accumulation status through the following channels:

1. Credit card statements, credit card online banking and credit card customer service hotline: check the points balance of Wanli Tong account, new points of this period Points added, adjusted in this period, about to expire, etc.;

2. On the Wanlitong website, log in to "My Wanlitong" and click "Account Query" to check the number of available points and invite friends through The number of reward points, frozen points, and historical billing information. At the same time, you can also learn about the changes in your points for that month through email statements every month.

3. Wanlitong customer service hotline 4008-666-666: Inquire about the cardholder’s Wanlitong account point accumulation and redemption details;

4. Other inquiry methods announced by Ping An Bank.

Remarks:

Points can be refunded in the following three situations: 1. Returning the goods after purchasing; 2. When exchanging points for lottery, if the bet is unsuccessful, points will be returned; 3. Points are returned When exchanging phone charges, points will be refunded if the recharge is unsuccessful; otherwise no refund will be given.