What if the sales EQ is too low to chat? Many people think that oral skills can only be used in sales, but this is actually wrong. People who can talk can't afford to lose money, but some people are born dumb and have poor language skills. What should I do if the sharing below is too low to chat?

What should I do if the sales are too low to talk? 1 Seven tips and tricks can help you stay calm in difficult conversations:

1, control voice

In difficult conversations, you may speak faster, raise your tone, emphasize your tone and raise your volume, making you sound flustered, angry, out of control or too emotional.

If you feel that your voice has changed, your breathing is shallow or your chest is tight during the conversation, slow down and take a deep breath.

Controlling moderate breathing is very important to keep the voice calm and rational. After breathing slows down, you can keep calm in the conversation with the leader and show your professionalism.

2. Respect every interlocutor.

Respect the professional ability of each participant in the dialogue and the professional ability in dealing with the task at hand.

At the same time, you should also respect your professional reputation, because your performance in difficult conversations will affect your image in other scenes.

If the question you ask is about professional behavior, it is particularly important to maintain your professionalism in the dialogue.

Avoid any unprofessional language and lose no time to express doubts.

Even if you don't feel respected, there is no reason to show disrespect for others-whether the object is present or not.

3. Draw a clear line with individuals.

As an employee, you must remember that you are not representing personal interests in these conversations, but "business".

Avoid using pronouns such as "you" and "I" in conversation, and address different participants with the names of organizations, departments or teams.

If you don't get along well with a colleague, talk about it, not how you feel about this person.

If the conversation is about salary negotiation, pay attention to your contribution to the team and business, and avoid focusing only on your needs-such as your family or financial commitments.

4. Don't overdo it

Play the role of pause and express your point clearly, but keep silent while others are thinking about what you said.

People are often eager to break the silence and express their views again in a slightly different way, but this will make you look weak.

If you are striving for more resources for the team, explain how the lack of resources affects performance and performance, and give the leader a few seconds to think.

5. Listen to the response you get.

Try to get positive results from difficult conversations. By listening to objections and considering other ideas to solve problems or misunderstandings, you will get more positive results for both sides faster.

If your manager is explaining why processes or resources are limited, ask questions and explain that you understand their point of view.

Note that in some cases, you may not get all the information-so if you accept being persuaded, even if you don't get the results you want, you can at least understand the reasons behind the decision.

6. Negotiation and compromise

In business, when each participant gains something, the relationship between them will be strengthened.

If a total victory is achieved, it means that the other party has completely failed, so we should leave room for the positive development of the relationship.

You never know when you will need their support, or whether you need to work closely with them in the future.

You may not get a raise, but you can agree on some indicators before the next performance evaluation.

People you find difficult to work with may not be fired, but they may be evaluated before the next project begins.

7. end with a good word

Even if the conversation is particularly tense, remember to thank the other party for taking the time to participate and be sincere.

Ideally, all parties will get a positive result.

There is another advantage of leaving a positive ending to the conversation. If you don't get what you want, you can bring it up in the future.

After weeks or months of careful thinking, your manager may even come to you.

What if the sales EQ is too low to chat? The first thing is to sort out the customers.

It is necessary to find out who is in charge of the customer and what is the contact information. As we said in previous issues, we must visit key people who can make decisions in the target stage, but we should further refine our understanding of key people in the implementation stage.

For example, the personal preference of the person in charge, what kind of pressure he is under in the company, and his intention to reach a deal. At the same time, sales staff should also think about how to approach and meet customers, and how to negotiate after meeting customers. The more detailed you know about this, the clearer your judgment on the preferences of the person in charge will be, and the more favorable it will be for subsequent transactions. So don't bother, most sales teams are result-oriented, only pay attention to the final transaction, and are not interested in knowing the details of these responsible persons.

The second aspect of improving execution is to create effective communication.

This is the core technology, and many salespeople often say something irrelevant when communicating with customers. For example, some greetings and flattery can neither let you know the real needs of customers nor let customers know more about products, which not only wastes both sides' time, but also causes customers' resentment. This is invalid communication.

The stupidest thing some sales team managers do is to make the sales staff in the team recite "classic sales words", but the words are dead and the customers are alive. If everything smells good, customers will easily get bored and don't want to continue communication, which is also invalid communication. Sales work is a random process full of changes. It is too much to think of a set of fixed sales words to conquer the world.

As a sales manager, if you find that a salesperson has visited a customer more than three times effectively, but still hasn't signed the bill, you should analyze it. If the unit price of your product is not very high, not to mention millions or tens of millions of services, the other party is very cautious, and the person visited by this salesperson is also a person who can make decisions. He did not visit the wrong person. In this case, he still failed to make a deal after three visits, so nine times out of ten it was an invalid communication problem.

At this time, you can talk to him in time to understand his specific communication process and help him analyze the problem. Of course, if you have time, it is better to spend time with him. Go with him to meet customers and observe how he communicates closely.

The author He Xueyou gave an example of his accompanying visit. This salesman is eloquent. He always talks to customers. When he came back, He Xueyou asked him what you thought of your communication, and he was still very excited, saying that my speech was so cool that everything had been said. Look, I didn't realize I had a problem at all. In fact, the customer is very unhappy.

In fact, salespeople are more like psychologists. Many times, they have to listen and let customers express their needs. Hard selling has long been ineffective in this era of buyer's market.

In fact, in sales work, we often find that your products and competing products are basically homogeneous, with little difference in price and function. After full market competition, it will definitely be like this. There is no substantial difference to the father of Party A who bought the product, so the final fight is whose salesperson makes the person in charge feel more comfortable.

Everyone has a desire to talk. If the salesperson plays the role of a good listener, it is easy for customers to have a good impression on you, which is the best signal to sign the bill. When he is happy, he will take the initiative to sign the bill. If you make him happy, he will make you happy. Sometimes it's as simple as that, it's a competition at the level of emotional intelligence, not a competition of verbal skills.

Even if the person in charge is not of this type, he is a rational person. He makes decisions without emotional interference, just comparing the advantages and disadvantages of your products and competing products. It's good for you to let him express more. At least you know what his focus is, what his needs are, and how much he knows about you or competing products, and then you can prescribe the right medicine.

So let customers talk more and you listen more, which is the basic skill of effective communication.

What should I do if my sales eq is too low to chat? 3 1. Enhance my courage. I don't know if you have noticed that there are few people who are bold and extroverted who are not good at talking. Some people feel stupid, so they don't like to talk and feel inferior. After a long time, they dare not speak. Therefore, speech is still in its infancy. If you are afraid to speak and have no self-confidence, then you can't be a very good speaker. Dare not speak when starting a business. Later, I was forced to give a speech to my partners every day. After a long time, I am not afraid to speak.

2. Thicken your skin. A thick skin can definitely help you become a sweet mouth. Talking with people is often a battle of wits. Especially on the wine table, when someone tries to persuade you to drink, stupid people are often blushed. Be defeated. And those who win the final victory are often super-thick-skinned and careless.

3, learn to make amends for yourself, sometimes we will say the wrong thing, at this time many people feel inappropriate, do not know what to do, stand still. From my sales point of view, I should pretend not to say anything at this time and directly talk about the following topic. Or learn to save yourself, tell a joke or something, and hide it. What if you are dumb and can't talk?

4, learn humor, humorous people are often superb. But what I emphasize here is proper humor, which is a kind of humor and promotes the distance between people, not just the distance between men. If women learn humor, they will feel very graceful and cultured. The standard of humor is to master it yourself, not to say some adult jokes is called humor!

Dumb mouth, can't chat, practice method one

1, read more books. Practice your sense of language by reading and writing. The more books you read, the more knowledge you have, and you are not afraid to communicate with others. The purpose of writing a book is to optimize your language. If you write for a long time, the language will sublimate. You will think what words are better in what context, what feelings are better, how to express them, etc., so that the language you communicate with people is beautiful.

2. Practice more. If you are still afraid to talk about Kan Kan among friends, or you can't hold your own opinions among friends, then you need to practice communicating and even arguing day after day. With practice, your language will be polished, and there is little time left for you to organize your language, and you often blurt it out, so it is more effective to practice oral English by blurting it out.

3. Participate in hosting speeches, debates and other activities. If you are a student, you'd better find some jobs. From my experience, what a class cadre can exercise most is your mentality, and a stable mentality when communicating with others is the basic premise for accurately expressing your feelings and language.

4. Recite some speeches or beautiful articles and practice your sense of language. Many people do not like reciting, especially students. Chinese, English and politics make them hate reciting to the extreme, let alone reciting others. What about those who don't go to school I can only say no, but not because of study, but because of comfort. Therefore, reciting this link is essential.

Stupid mouth can't chat. Exercise method 2

1, exercise agile thinking. Are you speechless when arguing with others, and when you get home at night, you finally remember how to refute it? This is because you have no quick thinking. Do more answering exercises online and try to exercise your reaction speed.

2. Rich knowledge Some people always think they are stupid. In fact, knowing what you know can be expressed. There is not enough ink in your stomach. No matter how clever you are, it's useless. Can only repeat some meaningless words. It's best not to talk.

3. Infinite self-confidence is often inseparable from timidity, shyness and cowardice. Some people are afraid to talk when they see others, and their mouths are naturally stupid. You should communicate with others more. Curse and praise yourself loudly is the best way to improve your self-confidence. As long as you tell yourself to change in the mirror every day, one day, your self-confidence will burst.

4. Slow down. Most people often can't keep up with their own speed. They often say that they don't even know what they are. Of course, others can't understand it, and they may be misunderstood and hurt their feelings. The solution is to read literary works slowly and often, so as to improve your sense of language.

Dumb mouth, can't chat, practice method 3

1. First of all, you should treat your speech correctly. Whether in work or study, or between friends and family members, the purpose of speaking is communication: communication at work, emotional communication and academic communication. Besides, it's not too much. Some people talk too much and talk endlessly as a whole, but everyone hates it. Moreover, some people talk little and say some classic words from time to time, and everyone will think that this person is very powerful. Therefore, the purpose of speaking is not to see how much is said, but to see if there is effective communication.

2. Secondly, we should correctly treat ourselves as stupid and unable to speak. The reason why you are dumb doesn't mean that you are worse than others, because everyone has their own good side. Don't completely deny yourself just because you are dumb.

The dumb can't speak, which is often caused by the growing environment. When we were young, we couldn't choose our own growth environment, but when we grow up, we should be responsible for ourselves. Before the age of 20, we are determined by our parents' growing environment, but after the age of 30, our appearance is determined by ourselves. Therefore, in your twenties, you should actively change yourself from now on.

3. Third, we should correctly understand the real reason why the dumb can't speak. People who are often dumb and can't talk don't suddenly become dumb and can't talk, but have been dumb for a long time. Those dumb people who can't speak have lost the opportunity to learn to speak because they have little communication with others since childhood and don't like to talk.

And those who can talk often like to talk from an early age. Practice makes perfect, so they can speak when they grow up. Therefore, the reason why you can't speak is because you talk too little, communicate too little with others and have less knowledge. You are a stranger, so you naturally don't know what to say when you meet people.

4. What if you are too stupid to talk? As mentioned above, the dumb can't speak for two reasons: less knowledge and less words. So we should prescribe the right medicine. First of all, we should establish self-confidence and dare to change ourselves. You can read more books, cultivate your hobbies, take part in more activities and experience more things to increase your knowledge. The more you know, the easier it is to talk to people.