Contact CCB customer service immediately to provide relevant information, learn about solutions, and follow up.

1. Contact CCB customer service immediately: First of all, you should contact CCB customer service immediately to explain the situation and ask how to solve the problem.

2. Provide relevant information: When contacting customer service, you need to provide relevant personal information so that customer service can confirm your identity and help you solve the problem.

3. Understand the solution: Customer service will tell you how to solve the problem. If the credit card has been activated, you need to cancel it and apply for a new credit card. If the credit card has not been activated, you need to refill the application form and resubmit the application.

4. Follow-up: Make sure to keep in touch with customer service and follow their instructions for follow-up processing. Some additional documentation or information is required to complete the process.